Full-Time

Manager – Quality Management

Posted on 8/16/2024

Verra Mobility

Verra Mobility

1,001-5,000 employees

Smart transportation solutions for road safety

Data & Analytics
Automotive & Transportation

Senior, Expert

New York, NY, USA

Must commute 2 days into one of our New York offices.

Category
QA & Testing
Quality Assurance
Required Skills
Management
Quality Assurance (QA)
Customer Service
Requirements
  • Experience building a Quality Management Program for a small to mid-sized company (~300m Revenue).
  • At least 5-7 years of experience as a Quality Assurance Manager or similar role in the software/hardware industry or similar industry.
  • Quality Management experience with municipal/government customers preferred.
  • Thorough knowledge of methodologies of quality assurance and standards.
  • Experience in doing customer research to assess their needs and ways to drive value.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Must have excellent organizational skills and attention to detail.
  • Needs to have great time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office Suite or related software.
  • Excellent numerical skills and understanding of data analysis/statistical methods.
  • Knowledge of MS Office and databases.
  • BSc/BA in business administration or relevant field.
  • Certification of quality control is a strong advantage (ISO 9000 etc).
  • Must be located in New York and willing to commute 2 days into one of our New York offices.
Responsibilities
  • Develops, implements, and ensures ongoing compliance with Quality Management Plans.
  • Oversees Quality Program to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
  • Identifies and sets appropriate quality standards and parameters for products.
  • Communicates quality standards and parameters to engineering and QA team, product development team, operations and other appropriate staff.
  • Coordinates product testing processes and participates in testing.
  • Regularly analyze quality data, service levels and other KPIs and suggest actions based on collected data.
  • Manage the log of quality reports and other quality documentation.
  • Ensure quality and sustainability of production processes.
  • Investigate customers' needs and wants and develop a strategies for meeting.
  • Reviews client, customer, and user feedback.
  • Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
  • Performs other duties as assigned.

Verra Mobility provides smart transportation solutions aimed at improving road safety and enhancing the overall transportation experience. The company develops technology that helps monitor and improve driver behavior, making roads safer for everyone. For instance, they have implemented school bus stop arm safety camera programs in New York to enforce traffic laws and protect children around school buses. Verra Mobility works with various clients, including government agencies, commercial fleets, and rental car companies, offering customized solutions to meet their specific transportation needs. Unlike many competitors, Verra Mobility focuses on building strong partnerships and delivering tailored services, which helps them stand out in the smart transportation market. The company's goal is to create safer and more connected transportation systems that benefit communities worldwide.

Company Stage

IPO

Total Funding

$1B

Headquarters

Mesa, Arizona

Founded

1987

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven traffic systems enhance smart city solutions with real-time data analytics.
  • IoT integration in transportation grows 20% annually, boosting Verra Mobility's smart solutions.
  • Global automated tolling market to reach $10 billion by 2025, aligning with Verra's expertise.

What critics are saying

  • Emerging smart mobility startups may erode Verra Mobility's market share.
  • Reliance on government contracts exposes Verra Mobility to political and budgetary changes.
  • Data privacy concerns could increase compliance costs and operational challenges.

What makes Verra Mobility unique

  • Verra Mobility leads in smart mobility with over 8.5 million vehicles managed.
  • The company operates 4,000+ safety cameras, enhancing road safety and driver behavior.
  • Verra Mobility's customized solutions address complex transportation challenges for diverse clients.

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Benefits

Remote Work Options

Flexible Work Hours

INACTIVE