Change and Engagement Lead

Country:

India

Location:

Ecospace Campus 3A, 4th Floor, Outer Ring Road, Bellandur, Bengaluru- 560103

Job Title – Change and Engagement Lead

Preferred Location: Bangalore/Hyderabad, India

Full time/Part Time - Full Time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

Role Description:

The Change and Engagement Lead is responsible for driving change management strategies, stakeholder engagement, and communication initiatives to ensure seamless adoption of organizational transformations. This role requires a deep understanding of change management methodologies, strong leadership skills, and the ability to collaborate with cross-functional teams. The ideal candidate will lead engagement activities, facilitate training programs, and support the cultural shift necessary for successful change implementation.

Responsibilities:

Change Management Strategy:

• Develop and execute change management strategies and frameworks to support business transformations.
• Assess organizational readiness and identify change impacts on employees, processes, and technology.
• Implement structured change methodologies like ADKAR, Prosci, Kotter's 8-Step Model, or Lewin’s Change Management Model.

Stakeholder Engagement & Communication:

• Identify key stakeholders and create tailored engagement plans.
• Develop communication plans to drive awareness, engagement, and adoption of change initiatives.
• Collaborate with leadership to reinforce change messages and ensure alignment with business goals.

Training & Capability Building:

• Design and implement training programs to equip employees with the necessary skills for change adoption.
• Facilitate workshops, coaching sessions, and change champion networks.
• Develop training materials, FAQs, and guides to support end-users.

Employee Experience & Culture Transformation:

• Lead initiatives that enhance employee experience and foster a culture of continuous improvement.
• Address resistance to change and support leadership in managing employee concerns.
• Encourage innovation and agility within teams.

Performance Measurement & Continuous Improvement:

• Define key success metrics and track change adoption progress.
• Gather feedback from stakeholders and make data-driven improvements to change initiatives.
• Provide reports and insights to senior leadership on change effectiveness.

Key Requirements & Qualifications:

Experience & Expertise:

• 15+ years of experience in Change Management, Organizational Development, or Business Transformation.
• Proven experience in managing large-scale change initiatives in Workday, ERP, Digital Transformation, or Process Optimization.
• Strong understanding of change management methodologies (Prosci, ADKAR, Kotter, etc.).
• Experience working with senior executives and cross-functional teams.

Skills & Competencies:

• Strategic Thinking & Leadership: Ability to drive change initiatives at an enterprise level.
• Stakeholder Management: Strong influencing and engagement skills with diverse teams.
• Communication & Facilitation: Excellent written and verbal communication, storytelling, and presentation skills.
• Project Management: Ability to manage multiple change projects and deliverables effectively.
• Emotional Intelligence & Adaptability: Understanding of human behavior and ability to navigate resistance to change.

Preferred Certifications (Good to Have):

• Prosci Change Management Certification
• Certified Change Management Professional (CCMP)
• PMP (Project Management Professional)
• Agile/Scrum Certification

Benefits

• We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
• Have peace of mind and body with our health insurance
• Make yourself a priority with flexible schedules and leave Policy
• Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Program.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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