Full-Time
Healthcare Coordinator
Deadline 12/30/27
PDS Health
Compensation Overview
$21.50 - $30.25/hr
Bothell, WA, USA
In Person
Travel between Bothell and other offices may be required.
Category
 Retail (2) |
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Requirements
- High School Diploma or general education degree (GED)
- Travel might be required between offices
- Knowledge of office practices, technology applications and patient insurances
- Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
- Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
- Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
- Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition)
- Influencer (active listener/observer of behavior; creates a win/win need for change)
- Self-motivated, reliable individual capable of working independently as well as part of a team
- Ability to multi-task effectively without compromising the quality of the work
- Excellent interpersonal, oral and written communication skills
- Ability to handle and maintain extreme confidentially Patient records
- Organized, detail-oriented individual able to work in a fast-paced environment
Responsibilities
- Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
- Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
- Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
- Executes the HC Handoff in partnership with each clinician on every exam patient
- Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
- Professionally overcome common patient objections to starting treatment
- Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
- Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
- Active participant in daily morning huddles, monthly team meetings and any other meetings as required
- Thorough understanding of business imperatives and how the role directly impacts metrics and results
- Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
- Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
- Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
- Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
- Other duties and responsibilities as assigned
Desired Qualifications
- Prior course work or on-the-job training in the fields or dentistry, insurance, or business