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Full-Time

Account Manager

Posted on 6/6/2024

Quartzy

Quartzy

51-200 employees

Lab management platform for supply procurement

Hardware
Enterprise Software
Biotechnology
Healthcare

Compensation Overview

$80k - $100kAnnually

Mid

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Salesforce
Requirements
  • 3+ years sales or account management experience
  • Thorough knowledge and experience with academic and biotech life science supply market
  • Experience/knowledge of technology solutions, software or SaaS
  • Knowledge and application of the principles of laboratory supply chain
  • Bachelor's degree or considerable and relevant work experience
  • Background in life science preferred
  • Prior experience working/selling remotely, a plus
Responsibilities
  • Work with customers to expand relationships and increase ecommerce spend
  • Inform customers of supply and price trends and assist in inventory control
  • Build, manage, and report on pipeline using tools like SalesForce, Outreach.com, Looker, etc.
  • Establish and build relationships with key customer organizations
  • Partner with internal departments for customer retention and growth

Quartzy provides a lab management platform that helps life science researchers and lab managers efficiently manage their laboratory supplies. The platform aggregates products from over 1,800 suppliers, giving users access to a wide selection of more than 10 million products in one place. Users can easily order supplies and track their orders, including receiving updates on shipping issues or backorders. Quartzy generates revenue by facilitating transactions between labs and suppliers, earning through commissions, subscription fees, and advertising. What sets Quartzy apart from competitors is its strong focus on customer support and the Quartzy Guarantee, which ensures satisfaction with every purchase. The goal of Quartzy is to streamline the procurement and organization of lab supplies, making it the preferred choice for laboratories worldwide.

Company Stage

Series B

Total Funding

$29.7M

Headquarters

Hayward, California

Founded

2009

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-14%

2 year growth

-10%
Simplify Jobs

Simplify's Take

What believers are saying

  • Quartzy's entry into the mobile app space further enhances its accessibility and user engagement.
  • The integration with Scispot to automate lab product re-ordering can significantly reduce operational inefficiencies for labs.
  • The rapidly growing life sciences market, expected to spend $180 billion on research this year, provides a substantial growth opportunity for Quartzy.

What critics are saying

  • The reliance on commissions and subscription fees may be vulnerable to market fluctuations and competitive pricing pressures.
  • Maintaining high levels of customer support and satisfaction as the company scales could become increasingly challenging.

What makes Quartzy unique

  • Quartzy aggregates products from over 1,800 suppliers, offering a vast selection of over 10 million products, which is unparalleled in the lab management space.
  • The platform's active order tracking and Quartzy Guarantee ensure a high level of customer satisfaction and reliability, setting it apart from competitors.
  • Integration with hundreds of popular apps, including QuickBooks and Scispot, enhances data synchronization and operational efficiency for labs.

Benefits

Remote Team

Transparency

Generous Time Off

Internet Stipend

Great Gear

INACTIVE