Full-Time
Desk Assistant
American Campus Communities
1,001-5,000 employees
Develops and manages student housing communities
No salary listed
Entry
Berkeley, CA, USA
In Person
- A High School diploma or equivalent
- Customer service experience
- Assist in identifying and reporting maintenance and safety problems.
- Assist in managing fire and other emergency situations, always notifying professional staff first if time permits.
- Know the location of the nearest fire extinguisher, and be familiar with the operation of the fire alarm panel and of fire safety equipment.
- Assist in security checks of the property while on duty.
- Know emergency telephone numbers.
- Assist in the supervision of student conduct and noise levels throughout the Community (i.e. periodic checks of front fire lane and other areas as assigned), and the notification of the On-Call PA's for other issues.
- Assist in the communication and interpretation of policies and regulations.
- Assist in maintaining established quiet hours.
- Assist in the welcoming and orientation of new residents (i.e. helping in the location of rooms and available facilities, etc.)
- Assist in providing information on campus services and agencies.
- Ensure that proper procedures are adhered to in the issuance and return of equipment.
- Assists guests in contacting the resident they are visiting and ensuring their compliance with procedures regarding visitors.
- Assist the professional staff during check-in and check-out.
- Maintain all administrative logs as designated by the professional staff.
- Perform other tasks as assigned by the management staff.
- Maintain punctuality to assigned shifts.
- Serve as an American Campus representative and liaison in all interactions.
American Campus Communities focuses on the student housing market in the United States as a Real Estate Investment Trust (REIT). The company develops, owns, and manages student housing communities, providing accommodations specifically for college and university students. Their business model involves acquiring and developing high-quality properties that are then leased to students, generating revenue through rental income. What sets American Campus Communities apart from competitors is their emphasis on modern amenities and fostering a community environment, which helps them attract and retain student tenants. The company's goal is to create appealing living spaces that enhance the student experience while ensuring a steady income from their properties.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Austin, Texas
Founded
1993
Simplify's Take
What believers are saying
- ACC's partnership with Bilt Rewards enhances its appeal with reward-based rent payments.
- The focus on sustainable housing aligns with growing environmental consciousness among students.
- ACC's adaptable living spaces cater to the rise of hybrid and online learning models.
What critics are saying
- Bilt Rewards' expansion into student housing increases competition for ACC.
- The transition of Vistas and Sanctuary Lofts may affect ACC's market position.
- Significant investment in Austin office space could strain financial resources without revenue growth.
What makes American Campus Communities unique
- ACC specializes in high-quality student housing with modern amenities.
- The company focuses on creating community environments to attract student tenants.
- ACC integrates smart home technology in its properties, enhancing student living experiences.
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Benefits
Flexible Work Hours
Company News
NEW YORK-(BUSINESS WIRE)-Bilt Rewards, the payments and commerce network that transforms housing and neighborhood spending into rewards and benefits, today announced a significant expansion of its network of homes to include student housing properties, with American Campus Communities (ACC) - a Blackstone portfolio company and the nation's leading student housing company - as its launch partner.
Bilt Rewards now enables students to earn rewards on their student housing payments and redeem their rewards toward student loan payments. The first of these new capabilities results from the expansion of the Bilt Rewards network of homes to include student housing properties, beginning with those of its launch partner American Campus Communities (ACC), Bilt Rewards said in a Wednesday (April 23) press release emailed to PYMNTS. This partnership with ACC, which is a student housing company and a Blackstone portfolio company, will begin in late May at two properties at Baylor University and then expand in the coming months to the broader ACC portfolio that serves nearly 140,000 students, according to the release
Austin, Texas - American Campus Communities (ACC) has promoted Dan Crownover to the role of chief financial officer (CFO) effective Jan. 1.
ACC has partnered with Folds of Honor since 2018, awarding more than $175,000 in scholarships to help students from military and first responder families access higher education.
With the release of its 2023 Environmental, Social and Governance Update today, ACC is sharing its progress toward its environmental, social, and governance (ESG) goals, which are in alignment with and in support of its university partners' ambitious sustainability goals nationwide.