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Director – Risk and Compliance
Posted on 11/24/2022
Experience Level
Desired Skills
  • Lead a small but mighty team of talented pharmacy compliance professionals; (3 People)
  • Develop pharmacy compliance systems and standards, and design improvements to existing internal control structures
  • Take Alto's compliance program to the next level by maturing Alto's enterprise risk management processes
  • Partner with clinical, operational, engineering, product, marketing and finance stakeholders to to design a compliance and risk management strategy that is aligned with business objectives and right-sized for our business
  • Design internal audit, policies and trainings that will put Alto on its best foot forward
  • Stay informed of pertinent healthcare regulatory changes and partner with cross functional teams to implement necessary changes
  • Create training and communications around regulatory changes and compliance best practices
  • Assist pharmacy locations with audit preparedness (DEA/State Board of Pharmacy)
  • Ensure Alto's compliance function supports pharmacists in charge responding to regulatory audit deficiencies as necessary
  • Ensure that Alto's compliance function includes expertise in internal audit, policies; risk assessments; Board of Pharmacy, DEA and FDA regulations as well as HIPAA and healthcare fraud and abuse
  • Oversee ongoing management of accreditation standards
  • Utilize program management skills, experience, and methodologies to run successful projects through planning, resource management, meeting planning/facilitation, conflict resolution, risk mitigation, and status reporting for a growing healthcare entity
  • Develop cross-functional pharmacy programs from inception to implementation, including collaboration with executive and operational stakeholders to drive compliant policies, procedures, workflows and training
  • Effectively interface with executive audiences, program sponsors and business leads to reach mutually acceptable agreements on objectives, scope, deliverables, timeframes, resources and outcomes
  • Provide subject matter expertise in Pharmacy industry regulation, translation and application to practices at Alto
  • PharmD degree
  • 9+ years experience in a pharmacy compliance role in a healthcare environment, ideally retail pharmacy
  • 5+ years managing a team
  • Business thinker and teacher
  • Tech savvy
  • Demonstrable track-record of leading or participating in the design and implementation of compliant pharmacy programs
  • Strong knowledge of multi-jurisdictional pharmacy laws and enforcement
  • Excellent communication and ability to build partnerships with internal stakeholders
  • Read English, comprehend, and follow simple oral and written instructions. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Assessing the accuracy, neatness and thoroughness of the work assigned
  • Communicating with others to exchange information. Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
  • Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound
  • The ability to hear, understand, and distinguish speech and/or other sounds (e.g., phone conversations)
  • Frequent repeating motions required to operate a computer that may include the wrists, hands and/or fingers
  • Sedentary work: Sitting most of the time, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Walking and standing are required only occasionally
Desired Qualifications
  • Innovative, outside of the box thinker. You believe that compliance can be a driver for innovation
  • Technology and/or start-up experience
  • Highly metrics and process oriented
  • Retail and/or direct to consumer experience
  • You are comfortable with ambiguity, fast growth and can think on your feet
  • Formal training and/or certification in Healthcare Compliance and/or Process Improvement and Training methodologies
  • Proficiency in using collaboration tools (e.g. Asana, Slack)
Alto Pharmacy

501-1,000 employees

Digital pharmacy & prescription delivery service
Company Overview
Alto's mission is to fulfill medicine’s true purpose — to improve quality of life — for everyone who needs it. The company combines expert pharmacist care with purpose-built technology to deliver a more convenient and affordable experience for those who need medication.
  • Generous time off
  • Comprehensive medical, dental, & vision plans
  • 401k
  • Life & disability insurance
  • Parental leave
  • Equity
Company Core Values
  • Patients come first
  • Dance in the storm
  • Be humble
  • Take my 100% responsibility
  • Communicate with candor
  • Be pragmatic
  • Chip away at it
  • Go to N=1