Full-Time
Staff Software Engineer
Enrichments
Confirmed live in the last 24 hours
Qualtrics
5,001-10,000 employees
Experience management software for organizations
No salary listed
Senior, Expert
Company Historically Provides H1B Sponsorship
Provo, UT, USA
Hybrid work model: in-office three days a week (Mondays, Thursdays, and one additional day).
- 6+ years of relevant experience, deeply technical
- Strong background in systems architecture, unix, linux, command line tooling and open source.
- Strong front-end experience with modern Javascript/Typescript, ReactJS, Redux, CSS, SaSS, Node.js, etc...
- Strong backend development experience in one or more languages like TypeScript, Java, Scala, Javascript, Golang, Python, C#
- Familiarity with different database technologies
- Architecting systems that operate on large quantities of data
- Experience with professional software engineering practices (e.g. unit testing, code reviews, design documents)
- Bachelor’s degree in Computer Science or suitable industry experience
- Develop both frontend features and backend services, APIs to extend our text analytics platform
- Teach and mentor other engineers, lead projects and initiatives
- Drive new innovation by working closely with Machine Learning and Applied Science engineering teams to leverage state of the art in ML and LLMs
- Participate in scrum meetings, design+architecture sessions, collaborate w/engineers, product and quality to prioritize and ship features and improvements
- Project/feature lead experience
- Passion for delivering products end-to-end: from ideation through planning and scoping to implementation and experimental A/B testing, analytics
Qualtrics provides Experience Management (XM) software that helps organizations enhance the experiences of their customers and employees. The XM platform uses artificial intelligence to collect and analyze data from various sources, allowing businesses to make informed decisions. Qualtrics offers three main suites of tools focused on customer feedback, employee engagement, and product performance, which help organizations track and improve these areas. This continuous monitoring can lead to increased market share and brand loyalty. The company operates on a subscription-based model, providing clients with access to its platform and additional professional services like consulting and training. Qualtrics stands out in the market due to its AI-driven insights and focus on helping clients maximize their XM investments, making it a valuable partner for organizations aiming to drive growth.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Provo, Utah
Founded
2002
Simplify's Take
What believers are saying
- Qualtrics is recognized as a leader in the 2025 Gartner Magic Quadrant for VoC platforms.
- Partnership with LangChain enhances AI agent interoperability across different vendors.
- AI-powered innovations in XM suite improve customer feedback analysis and reduce churn.
What critics are saying
- AI-powered synthetic panels may raise concerns about data accuracy and reliability.
- Declining ROI from social media spend could impact clients relying on social media insights.
- Competitive enterprise AI market poses a risk of competitors outpacing Qualtrics in innovation.
What makes Qualtrics unique
- Qualtrics offers a unified platform for managing customer, product, employee, and brand experiences.
- The company leverages AI to provide actionable insights from diverse data touchpoints.
- Qualtrics' subscription-based model ensures a stable and predictable revenue stream.
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Benefits
Work hard/play hard - For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up. Everyone receives $1500 annually to spend on a ‘bucket list’ adventure.
Upward mobility - Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.
Office perks - We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.
Global - Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.
Total rewards - The term “benefits” doesn’t really do our employee rewards program justice. We provide medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, quarterly bonuses, and tons of career mobility.
High bar - We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Paying a global workforce can be a major challenge for businesses because of the various currencies, complex tax and labor laws, and reimbursing business expenses. According to a PYMNTS Intelligence report, “Cross-Border Payroll and Contractor Payments,” 47% of firms surveyed said that managing taxes is the most common challenge when hiring globally. Another study by PYMNTS Intelligence found that 80% of companies hit roadblocks when making international workforce payments. But for SAP users, managing payments to globally dispersed internal and external workers may just have become easier to manage
"Qualtrics is a Leader for the fourth time in the 2025 Gartner(R) Magic Quadrant(TM) for Voice of the Customer, which we believe underscores our commitment to continued innovation in our products and our rapidly growing customer base," said Brad Anderson, Qualtrics President of Product and Engineering.
Qualtrics positioned highest for Ability to Execute and furthest for Completeness of Vision in the Gartner Magic Quadrant for Voice of the Customer PlatformsPROVO, Utah and SEATTLE, April 22, 2025 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management (XM) category, has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms* for the fourth consecutive time. Qualtrics is positioned highest for its Ability to Execute and furthest for its Completeness of Vision."Qualtrics is a Leader for the fourth time in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer, which we believe underscores our commitment to continued innovation in our products and our rapidly growing customer base," said Brad Anderson, Qualtrics President of Product and Engineering. "Our XM for Customer Experience suite is used by thousands of organizations across the world to effortlessly understand and improve their customer experience across every channel and journey – including digital, location and customer care - and is providing the intelligence and omnichannel insights companies need to win now and in the coming era of agentic AI.""Gartner® defines Voice of the Customer (VoC) platform as one that integrates feedback collection, analysis, and action into a single, interconnected platform that helps understand and improve the customer experience (CX)." VoC software "enables leaders responsible for functions such as customer service, marketing, or sales to better manage the customer experience through a deep understanding of customer needs, motivations, goals and behaviors. The resulting insights trigger recommendations and actions across the enterprise."Qualtrics provides a single, easy-to-use platform for managing the entire omnichannel customer experienceNew capabilities in the XM for Customer Experience™ suite – including Location Experience Hub and Qualtrics® Assist for CX – allow businesses to bring together structured and unstructured feedback across every channel to create a complete view of their customer experience and take quick, targeted action by equipping frontline teams with real-time insights, support, and recommendations to improve experiences in the moment.Qualtrics also recently announced Experience Agents™: highly specialized AI agents that autonomously deliver exceptional customer and employee experiences at scale across every channel and interaction. Experience Agents are designed to interact directly with customers and employees and are rooted in the unique ability of Qualtrics® to understand the human experience.Gartner, Magic Quadrant for Voice of the Customer Platforms, Deborah Alvord, Maria Marino, Chad Storlie, Patrick Quinlan, Michael Maziarka, 16 April 2025Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact
According to The Pulse of Performance Advertising: Diminishing Returns - a global study by Taboola in partnership with Qualtrics - nearly 75% of performance marketers say they're witnessing declining ROI from social media spend.
Zig Serafin, CEO of Qualtrics, kicked off the tech giant's X4 show in Salt Lake City by declaring that agentic AI is the "new blueprint for experience management".