Full-Time
Blood Collection Staff
Customer Service
Posted on 4/26/2025
American Red Cross
10,001+ employees
Provides emergency assistance and disaster relief
Compensation Overview
$17.84/hr
Entry
Merrillville, IN, USA
Standard Schedule (Merrillville, Indiana): Staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations.
- High school diploma or equivalent is required
- Customer service experience and effective verbal communication skills are required
- A current, valid driver's license with a good driving record is required
- Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles
- Basic computer skills are required. Must be proficient with Microsoft office applications.
- Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is
- Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again
- Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
- May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
- Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
- Prior leadership experience
The American Red Cross focuses on helping people during emergencies by using volunteers and donations. They provide support to those in need through various services, including disaster relief, blood donation, and training in life-saving skills. Volunteers and donors contribute their time, money, and resources to assist communities both locally and globally. What sets the American Red Cross apart from other organizations is its extensive network of volunteers and its commitment to being present every day to address human suffering. The goal of the American Red Cross is to prevent and alleviate suffering whenever and wherever it occurs.
Company Size
10,001+
Company Stage
Grant
Total Funding
$1.2M
Headquarters
Washington DC, District of Columbia
Founded
2002
Simplify's Take
What believers are saying
- Increased focus on digital transformation enhances donor engagement and operational efficiency.
- Community-based disaster preparedness programs boost local resilience and response capabilities.
- Growing partnerships with tech companies lead to innovative crisis management solutions.
What critics are saying
- Competition from local blood donation organizations may impact blood supply collection.
- Digital-first disaster relief platforms challenge traditional engagement methods with donors.
- Increasing natural disasters may strain resources and response capabilities.
What makes American Red Cross unique
- American Red Cross has a 140-year history of supporting military families.
- Unique programs like Hero Care Network provide continuous support to service members.
- Partnerships with organizations like Colorado Pet Pantry enhance disaster response capabilities.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Holidays
401(k) Company Match
Paid Family Leave
Employee Assistance
Disability Insurance
Service Awards
Company News
The City of Topeka and the American Red Cross are getting ready to host the 9th Annual Topeka Battle of the Badges Blood Drive!
HANOVER - The Hanover Township Police Department is partnering with the American Red Cross to host a community blood drive on Friday, May 16, at the Hanover Township Community Center at 15 North Jefferson Road, Hanover.
In May, join dedicated Red Crossers who provide care in U.S. and abroadWASHINGTON, May 1, 2025 /PRNewswire/ -- For over 140 years, American service members, veterans, their families and caregivers have counted on the American Red Cross to help prepare for, cope with, and respond to the challenges of military service, both in the U.S. and abroad. Today, unique Red Cross programs and services that care for the humanitarian needs of the military community are spearheaded by employees and volunteers, many of whom are military connected themselves.Each year, the Red Cross assists more than 220,000 military and veteran families by leveraging a network of staff and volunteers across the country and around the world."Every day, brave individuals answer our nation's call to serve in the United States Armed Forces, assuming great responsibility and facing challenges in a changing world," said Jarrett Barrios, Senior Vice President for Service to the Armed Forces and International Services at the American Red Cross. "The Red Cross is keeping pace with growing needs of service members and their families, so our uniquely qualified teams ensure these heroes never face these challenges alone."Through every phase of duty, service members and their families face a unique, sometimes daunting set of challenges. From the first day of enlistment to life after service, dedicated Red Cross team members are committed to providing a continuum of care.Through the Hero Care Network, the Red Cross connects service members, veterans and their families to free and confidential assistance any day, any time
That's why Colorado Pet Pantry is so excited to share some big news: Colorado Pet Pantry has partnered with the American Red Cross to make sure pets get the help they need during disasters!
Red Cross youth volunteer wins Military Child of the Year.