Full-Time

Staff Data Analyst

Core Experience

Confirmed live in the last 24 hours

TextNow

TextNow

201-500 employees

Provides free unlimited calling and texting

Consumer Software
Social Impact

Senior, Expert

Remote in Canada

Category
Data Analysis
Data & Analytics
Required Skills
SQL
Tableau
Business Analytics
Data Analysis
Snowflake
Requirements
  • BA/BS in a quantitative discipline like Math, Computer Science, Economics or Analytics required
  • 8+ years of hands-on experience in business and/or product analytics, working with large, multi-dimensional datasets, preferably at fast-growing tech companies
  • Exceptional communication skills, both verbal and written
  • Skilled in extracting and transforming data from Snowflake warehouse using SQL
  • Hands-on experience in designing, building, operating, and maintaining Tableau dashboards
  • Experience in experimentation (A/B tests, geo tests etc.) and basic statistics (e.g hypothesis testing) required
Responsibilities
  • Be a strong partner to cross-functional teams in understanding the extent and severity our users’ pain points, especially through quantitative methods & approaches
  • Provide cross-functional teams visibility into key business KPIs and metrics by developing and presenting reports and dashboards
  • Independently conduct analyses using rigorous analytic methods and build recommendations that drive decision making and business prioritization
  • Execute upon experimentation roadmaps by implementing experiments and tests, monitoring results and presenting recommendations
  • Generate and share actionable insights with Director+ level leadership via written artifacts such as decks and memos, and verbally in forums such as weekly standup meetings.
Desired Qualifications
  • MS in Business Analytics highly preferred
  • Knowledge of consumer app businesses and familiarity with concepts such as NPS is preferred
  • Knowledge of commonly used analytic methods such as regression, decision trees and forecasting is highly preferred
  • Experience in and ability to play 'trusted advisor' to senior and executive leadership and help make change happen.

TextNow provides mobile communication services that allow users to make unlimited calls and send texts without a monthly fee. The service operates through a SIM card that offers unlimited nationwide talk and text over 5G, along with free essential data. Users can purchase additional data passes as needed, which can be bought by the hour or day, and there are also premium features available for a fee. Unlike many telecommunications companies, TextNow's model focuses on affordability, making it appealing to budget-conscious consumers in the U.S. and Canada. The company aims to ensure inclusivity and accessibility, providing reliable communication options for everyone, including individuals with disabilities.

Company Stage

Grant

Total Funding

$3.3M

Headquarters

Waterloo, Canada

Founded

2009

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for budget-friendly communication boosts TextNow's user base.
  • 5G expansion enhances TextNow's service quality and user appeal.
  • Digital nomadism trend increases need for flexible communication solutions like TextNow.

What critics are saying

  • TextNow faces reputational risks from misuse of its platform for harassment.
  • IPO potential could increase pressure on company operations and decisions.
  • Partnership with LiveOne may expose TextNow to market volatility risks.

What makes TextNow unique

  • TextNow offers free unlimited calling and texting, a unique value proposition.
  • The company provides a SIM card with 5G access at zero monthly cost.
  • TextNow's ad-supported model aligns with current tech industry trends.

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Benefits

Flexible Work Hours

Unlimited Paid Time Off

Employee Stock Options

Parental Leave

Wellness Program

Mental Health Support