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Full-Time

Revenue Operations Analyst

Posted on 9/3/2024

Bandwidth

Bandwidth

1,001-5,000 employees

Cloud-based voice and messaging services

Data & Analytics
Hardware
Enterprise Software

Junior, Mid

Raleigh, NC, USA

Category
Strategy Development
Business Development
Business & Strategy
Required Skills
Sales
Communications
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • At least 2-3 years of experience working with or within a Sales or Revenue Operations organization
  • SaaS and or Cloud Communications industry experience
  • Demonstrated understanding of the full sales funnel
  • Strong communicator with an analytical eye
  • Proficient in Google Sheets / Excel and Google Slides
  • Desire to learn and grow within a high performing team
  • Strong management, analytical and organizational skills
  • Ability to manage tasks across multiple projects simultaneously
Responsibilities
  • Support the annual sales bottom-up planning process across global commercial organization, including business modeling, territory planning, headcount setting and allocation, role definitions, capacity analysis, quota setting and deployment, in close partnership with CRO and their direct reports, Finance and other cross-functional leadership
  • Lead the Monthly and Quarterly business review process by communicating with Sales VPs, ensuring views are accurate and timely in DOMO and consolidating information into presentations for each VP and the CRO
  • Support Annual Operating Planning for unified goals. You ensure there is accountability, visibility and transparency within the revenue engine from the moment we capture a prospect, contract, onboard, renew, upsell and in the event they decide to leave our business
  • Assist with driving key revenue-generating programs that improve the efficiency and effectiveness of the commercial teams
  • Trusted advisor to the Sales Leaders in your respective group of focus
  • Communicate often with team members and stakeholders to provide support, transparency and ensure timely delivery of information

Bandwidth provides voice, messaging, and emergency services through cloud-based solutions tailored for businesses, including enterprises, service providers, and application developers. Their services allow clients to integrate reliable communication capabilities into their applications and systems. Bandwidth's offerings include voice calling, text messaging, and emergency calling, all designed to ensure high reliability and scalability, which are essential for uninterrupted communication. The company generates revenue through subscription models, where clients pay a recurring fee, and usage-based models, where charges are based on the volume of calls or messages. Regular maintenance and updates are conducted to enhance service performance and reliability. Bandwidth's goal is to deliver dependable communication solutions that meet the evolving needs of businesses in a competitive telecommunications market.

Company Stage

Series A

Total Funding

$24.5M

Headquarters

Raleigh, North Carolina

Founded

2005

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-3%

2 year growth

-5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Bandwidth's consistent financial performance, including exceeding revenue and profitability guidance, indicates strong growth potential.
  • Winning multiple Stevie Awards for customer service highlights Bandwidth's commitment to exceptional customer support, a key differentiator in the CPaaS market.
  • The introduction of innovative solutions like Bandwidth Maestro and the Texties awards program demonstrates the company's focus on continuous innovation and customer engagement.

What critics are saying

  • The highly competitive telecommunications market could pressure Bandwidth to continually innovate to maintain its market position.
  • Dependence on large enterprise clients means that losing a few key customers could significantly impact revenue.

What makes Bandwidth unique

  • Bandwidth's unique combination of owned-and-operated network and global reach sets it apart from other CPaaS providers who rely on third-party networks.
  • The company's focus on providing AI-ready capabilities and programmable communications APIs offers a level of customization and future-proofing that is rare in the industry.
  • Bandwidth's strong regulatory experience and compliance capabilities make it a trusted partner for enterprises with stringent regulatory requirements.

Benefits

100% Medical & Dental Coverage

401(k) & College Savings Plan

PTO with Email Embargo

Free Gym Membership

90 Minute Workout Lunches

Employee Development Opportunities