Clinic Manager

Posted on 3/15/2023

INACTIVE

201-500 employees

Vet clinic and animal hospital

Company Overview

Bond Vet is on a mission to strengthen the human-animal bond through better pet care, and we started with a new approach: urgent care.

Consumer Goods

Company Stage

Series A

Total Funding

$245M

Founded

2019

Headquarters

New York, New York

Growth & Insights

Headcount

6 month growth

↑ 15%

1 year growth

↑ 28%

2 year growth

↑ 136%

Locations

New York, NY, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Requirements

Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a collaborative Veterinary Clinic Manager to join our team
Our Veterinary Clinic Manager will lead our clinic team (veterinarians, technicians, assistants + care coordinators) and oversee day-to-day operations. You are a reliable, proactive, and conscientious leader who is dedicated to the success of your team
What You'll Do:
Oversee the day-to-day operations of the clinic
Manage your clinic's P&L
Mentor, develop, and lead clinic team members to excel
Balance the needs of the clinical team with the goals of the organization
Collaborate with our operations team to scale operations and implement processes
Own customer relations
Lead weekly team meetings & daily team check-ins
Create clinic schedules
Identify areas of opportunity to increase efficiency and then implement improvements
Ensure team members complete their daily checklists
Recruit, interview, and onboard new team members
Foster a sense of community within the team
You Have:
4+ years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
Experience supervising front desk operations
Experience with compliance and safety policies
Strong organizational and leadership skills
CVPM designation is considered ideal but not required
We Offer:
Competitive pay | varies based on experience
Membership to the VHMA
CVPM Prep course for those pursing CVPM certification
100% Tuition Reimbursement for staff pursuing LVT/CVT with our education partners
CE Stipend & Additional Time Off for CE Days
Team-Based Profit Sharing
Discount on In-Clinic Services for Pets
Flexible Scheduling Models
Paid Parental Leave
401(k) contribution with partial employer match
Support for your physical and mental wellness: 100% covered health insurance, low cost dental & vision, access to mental health support programs and a free membership to One Medical
A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
Our Values:
We're obsessed with pets: The love we feel for animals drives us to do our best. We work with initiative, positivity and warmth to bridge the gap between human and pet, focusing on wellness to keep a better, stronger bond
We work as a team: We're knowledgeable, friendly, and passionate about a better veterinary experience. We jump at the opportunity to help one another and seek out opportunities to team up on tasks. We're all in this together - our team, pet owners, and the animal - and our success as a team hinges on all of us doing our best
We communicate clearly: We speak up, we do what we say, and we're transparent and honest. We value clear, simple communication
We work happy: We bring a happy, positive attitude to work because it impacts the energy in the office
We're empowered: We're building a new kind of vet experience, and every team member is empowered to try new things and own their decision-making
We're looking for people who are not just team players, but also leaders. If you've made it this far, you're probably looking for something different than what's already out there. So were we. Let's meet
- Dr. Zay, Mo, Lukas, and the whole Bond Vet team
Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We’re focused on urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a collaborative Veterinary Clinic Manager to join our team.

Our Veterinary Clinic Manager will lead our clinic team (veterinarians, technicians, assistants + care coordinators) and oversee day-to-day operations. You are a reliable, proactive, and conscientious leader who is dedicated to the success of your team.

What You’ll Do:

Oversee the day-to-day operations of the clinic
Manage your clinic’s P&L
Mentor, develop, and lead clinic team members to excel
Balance the needs of the clinical team with the goals of the organization
Collaborate with our operations team to scale operations and implement processes
Own customer relations
Lead weekly team meetings & daily team check-ins
Create clinic schedules
Identify areas of opportunity to increase efficiency and then implement improvements
Ensure team members complete their daily checklists
Recruit, interview, and onboard new team members
Foster a sense of community within the team

You Have:

4+ years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
Experience supervising front desk operations
Experience with compliance and safety policies
Strong organizational and leadership skills
CVPM designation is considered ideal but not required

We Offer:

Competitive pay | varies based on experience
Membership to the VHMA
CVPM Prep course for those pursing CVPM certification
100% Tuition Reimbursement for staff pursuing LVT/CVT with our education partners
CE Stipend & Additional Time Off for CE Days
Team-Based Profit Sharing
Discount on In-Clinic Services for Pets
Flexible Scheduling Models
Paid Parental Leave
401(k) contribution with partial employer match
Support for your physical and mental wellness: 100% covered health insurance, low cost dental & vision, access to mental health support programs and a free membership to One Medical
A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust

Our Values:

We’re obsessed with pets: The love we feel for animals drives us to do our best. We work with initiative, positivity and warmth to bridge the gap between human and pet, focusing on wellness to keep a better, stronger bond.

We work as a team: We’re knowledgeable, friendly, and passionate about a better veterinary experience. We jump at the opportunity to help one another and seek out opportunities to team up on tasks. We’re all in this together - our team, pet owners, and the animal - and our success as a team hinges on all of us doing our best.

We communicate clearly: We speak up, we do what we say, and we’re transparent and honest. We value clear, simple communication.

We work happy: We bring a happy, positive attitude to work because it impacts the energy in the office.

We’re empowered: We’re building a new kind of vet experience, and every team member is empowered to try new things and own their decision-making.

We’re looking for people who are not just team players, but also leaders. If you’ve made it this far, you’re probably looking for something different than what’s already out there. So were we. Let’s meet.

— Dr. Zay, Mo, Lukas, and the whole Bond Vet team

Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.