Full-Time

Staff Technical Writer

Confirmed live in the last 24 hours

Diligent Corporation

Diligent Corporation

1,001-5,000 employees

Provides governance, risk, and compliance solutions

No salary listed

Senior, Expert

Bengaluru, Karnataka, India

Category
Technical Writing
Content & Writing
Requirements
  • 7+ years of experience in Technical Writing.
  • Bachelor's degree in Technical Writing, English, Communications, or a related field.
  • Proven experience as an Experienced Technical Writer or similar role, with expertise in creating content for SaaS or cloud products.
  • Superb written communication skills, with a keen eye for detail.
  • Ability to provide cross-functional leadership and display an ownership mindset.
  • Ability to quickly learn and understand complex subject matter.
  • Proficiency in MadCap Flare or similar authoring tools (Oxygen, XMetaL, etc.).
  • Excellent organizational and time management skills are critical for on-time deliverable readiness.
  • Provide knowledge and leadership in certain areas of technical communication.
Responsibilities
  • Develop customer-facing help content, API guides, release notes, and tutorials for our SaaS products, catering to various audiences.
  • Collaborate with product managers, design engineers, developers, and subject matter experts to improve the user experience by refining product content.
  • Support more than one product roadmap by effectively managing competing priorities and ensuring timely delivery of high-quality documentation.
  • Develop a comprehensive documentation strategy that meets the organization's ambitious product content roadmap and provides leadership in certain areas of innovation.
  • Gain a deep understanding of products and services by translating complex information into simple, engaging content.
  • Write user-friendly content that meets the needs of the target audience, turning insights into language for user success.
  • Thrive in collaborative environments, actively seeking input and feedback from subject-matter experts and cross-functional teams.
  • Take ownership of your work, assuming full responsibility for the accuracy, clarity, and effectiveness of the technical documentation you produce.

Diligent provides governance, risk, and compliance (GRC) solutions through a subscription-based software-as-a-service (SaaS) platform. Their tools help organizations manage board activities, ensuring clarity and security in operations. Diligent serves a wide range of clients, including large enterprises, government entities, and non-profits, all of which need effective governance frameworks. The platform streamlines board management, facilitates compliance with regulations, and supports environmental, social, and governance (ESG) commitments. Diligent stands out from competitors by focusing on data security, user privacy, and a user-friendly interface that aids decision-making. The company's goal is to help organizations navigate regulatory challenges and achieve their strategic objectives.

Company Size

1,001-5,000

Company Stage

Series B

Total Funding

$22.2M

Headquarters

New York City, New York

Founded

1994

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for GRC solutions boosts Diligent's market potential.
  • Expansion into Latin America taps into emerging digital transformation markets.
  • Partnerships enhance service offerings and expand market reach.

What critics are saying

  • Data breaches could undermine client trust and attract regulatory scrutiny.
  • AI and Google Drive integration may introduce new cybersecurity vulnerabilities.
  • Expansion into Latin America may expose Diligent to regional instability.

What makes Diligent Corporation unique

  • Diligent serves 62% of the Fortune 500, showcasing its market dominance.
  • The company integrates S&P Global data for enhanced market insights.
  • Diligent's platform offers AI-driven analytics for predictive insights.

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Benefits

Flexible Work Hours

Health Insurance

Paid Vacation

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

22%
CFO Tech
Jan 15th, 2025
Diligent partners with S&P for market insights reports

The reports integrate S&P Global Market Intelligence's financial data with Diligent Boards, offering insights concerning a company's market position.

Techedge AI
Dec 9th, 2024
Diligent Introduces New AI Features & Google Drive Integration for Boards

Diligent has integrated with Google Drive to allow users to securely upload documents directly into board books.

RT Tech Law
Sep 17th, 2024
Rajah & Tann Technologies and Diligent Join Forces to Drive Governance, Risk, and Compliance Excellence

Singapore, 12 September 2024 - Rajah & Tann Technologies is pleased to announce its partnership with Diligent Corporation, a leading governance, risk, and compliance (GRC) SaaS company.

The Register
Jul 24th, 2024
Data pilfered from Pentagon IT supplier Leidos

The documents are believed to have been stolen in a previously disclosed attack and data theft at Diligent Corporation, a provider of governance software.

Business Wire
Jul 17th, 2024
Diligent Expands Its Presence in Latin America with New Office in Guadalajara, Mexico

Diligent has partnered with Aeries Technology, Inc. (Nasdaq: AERT), a global professional services and technology consulting partner, to efficiently open and scale its Guadalajara operation by leveraging Aeries' market-leading advisory, talent acquisition and pilot-based scaling services.