Compensation Overview

About This Role

iRhythm is currently seeking an experienced and motivated EHR Integration Project Manager. This is a remote position that can be located anywhere in the US. This role will lead the implementations of iRhythm’s EHR Integration service with health systems across the country. You will be our go-to person for our customers as you lead them through our implementations and ultimately to go-live, while setting them up for a successful long-term experience with our integration service. Managing these projects successfully will take a mix of people skills, project management, and technical expertise in configuring integrations.

Our work environment is fast paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!

Specific job responsibilities include:

•  Interact with clients to understand integration need; works with the sales team to evaluate the account fit and readiness
• Analyzes and documents customer requirements and business workflow for integration implementations
• Responsible for project management of implementations of iRhythm’s EHR interface engine with customers
• Work and communicate independently with the client’s implementation team on regular basis
• Oversees testing and validation of implemented interfaces based on customer requirements
• Assists sales team in explaining iRhythm’s interface mechanisms and details to the clients on pre-sale conference calls.
• Follows project management mechanism to track EHR implementation process on regular basis throughout the implementation, ensuring timely completion of all technical and workflow components both at our customer and iRhythm
•  Align with customer on action plan that achieves success metrics and goals of the EHR integration and accelerates adoption of Zio throughout account.
• Post implementation transition of accounts to the Customer Care organization for ongoing support
•  Drive continuous improvement of our processes and value to customers by leading and executing on internal projects, interacting with multiple internal and vendor stakeholders.

About you:

You are an analytical, detail-oriented individual with the ability and desire to work in a fast paced, rapidly changing environment. While a large piece of the role is customer-facing, this team interacts with nearly every other division at iRhythm and are looking for someone that is excited about continuing to improve our processes, our collaboration with others within iRhythm and the other companies we work with, and the overall value that our customers get out of the comprehensive iRhythm solution.

The ideal candidate will have experience working with health systems and managing integrations or EHR project on either the health system or vendor side previously. Experience with the specific technologies mentioned below are a plus.

In addition to the overview above, here are a few key skills and qualities we’re looking for from you:

• Exceptional customer service orientation with a focus on collaboration and flexibility when working with both external and internal stakeholders.
• At least 3 years of integration experience with EHR’s
• Significant knowledge of, and experience configuring, HL7 integration engine solutions (Mirth preferred, others are ok!). Experience with FHIR is a plus.
• Significant knowledge of HL7 and experience coding messages (i.e. ORM, ORU).
• Experience with scripting (we use JavaScript, we’re looking for experience with any language) with regular expressions.
• Ability to multi-task and prioritize business requirements in a dynamic, fast paced environment.
• Significant experience with Microsoft Office and associated tools for project management
• Excellent communication and presentation skills
• Proven success in working with health systems or providers in a strategic and consultative capacity, ideally including workflow consultation with customers and prospects.
• Strong understanding of the healthcare landscape and health economics is preferred.
• Bachelor’s degree or relevant experience in the healthcare field.
• Ability to travel 10-20% of the time, as needed.

What’s In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

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