Full-Time

Account Manager

Summer 2025

Confirmed live in the last 24 hours

Spot Freight

Spot Freight

201-500 employees

Third-party logistics provider for freight management

Data & Analytics
Automotive & Transportation

Compensation Overview

$50kAnnually

+ Commission

Entry

Tampa, FL, USA

Onsite 5 days a week in Tampa, Florida.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Cold Calling
Customer Service
Requirements
  • Bachelor's degree.
  • 2 years of sales and customer service experience required.
  • Knowledge in the logistics industry preferred.
  • Ability to thrive in a fast-paced environment and meet performance metrics.
  • Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience.
  • Entrepreneurial and competitive spirit, passion, self-motivation.
  • Organization and attention to detail.
  • Adaptability, multi-tasking ability, sense of urgency.
  • Confident decision-making skills, problem-solving ability, and issue resolution skills.
Responsibilities
  • Understand prospective clients’ unique shipping requirements, and effectively manage a consistent sales pipeline through cold calls and consistent communication.
  • Design and execute a unique customer strategy for each account that provides continuous, profitable growth opportunities while honoring our commitment to never give back freight.
  • Serve as a consultative resource to customers regarding service offerings, market trends, industry standards, and effectively provide quotes considering all variable factors, proactively develop strategies and solutions that address each client’s unique challenges.
  • Maintaining operational efficiencies for customer’s freight through; load building, scheduling, issue escalation, and capacity securement. Work with Carrier Sales to secure the best viable options; call carriers to get additional options and track when necessary.
  • Achieve and exceed monthly sales margin and revenue expectations and ensure customer service levels and KPIs are met.
  • Proactively communicate with customers to fulfill commitments, exceed service expectations, and investigate and facilitate the resolution of customer problems with shipment/deliveries.

Spot Freight simplifies the logistics process for carriers and shippers by providing a technology platform called MySpot. This platform allows carriers to manage their relationships with shippers, book loads, and receive payments quickly, while shippers can access freight quotes, load boards, and real-time tracking. Spot Freight stands out from competitors by operating without external funding, which enables a strong focus on customer service and organic growth. The company's goal is to streamline transportation networks for its clients, ensuring timely and efficient delivery of goods.

Company Stage

N/A

Total Funding

N/A

Headquarters

Indianapolis, Indiana

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • Spot's recognition as a Top 100 Freight Brokerage and a Top Workplace underscores its industry leadership and positive work environment.
  • The launch of the MySpot platform and a redesigned website demonstrates Spot's commitment to technological innovation.
  • Spot's expansion into new markets, such as the new office in Chicago, indicates robust growth and opportunities for career advancement.

What critics are saying

  • The logistics and transportation market is highly competitive, requiring continuous innovation to maintain a leading position.
  • Economic downturns and market headwinds can impact shipment volumes and revenue, as seen in recent industry reports.

What makes Spot Freight unique

  • Spot operates without external investors, allowing for organic growth and a strong focus on customer service and innovation.
  • The proprietary MySpot platform offers comprehensive tools for both carriers and shippers, enhancing efficiency and real-time tracking.
  • Spot's strategic alliance with Verisk's CargoNet enhances its security measures, setting it apart in the logistics industry.

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