Full-Time

Account Coordinator

Cboe

Cboe

1,001-5,000 employees

Global derivatives and FX trading platform.

Data & Analytics
Financial Services

Junior, Mid

Chicago, IL, USA

Required Skills
Salesforce
Customer Service
Requirements
  • Working knowledge of general office administration and procedures, general account principles, and collections processes.
  • Experience working with Microsoft Outlook, Word, and Excel.
  • Experience working with Great Plaines and Salesforce software
  • Masters degree in finance or a relevant field
Responsibilities
  • Service a group of vendor and customer accounts as single point of contact for market data services.
  • Communicate regularly with vendors and customers via phone, email, or mail.
  • Verify and update customer contact information to maintain accurate information in databases/systems.
  • Prepare vendor and direct-billed customer invoices using data in billing system.
  • Maintain accounts receivable records.
  • Act as a liaison with outsourced collection services to collect outstanding balances on past due accounts and/or resolve issues.
  • Provide general departmental support and customer service by being available for and responsive to phone/fax lines and email inbox.

Cboe Global Markets distinguishes itself as a leader in the financial services industry by offering a comprehensive suite of tradable products, including exclusive options like VIX and SPX, which positions the company at the forefront of volatility and S&P index options trading. Their commitment to expanding into burgeoning markets is evidenced by their strategic forays into digital assets and foreign exchange, ensuring they remain relevant in a rapidly evolving financial landscape. Moreover, Cboe's robust offerings in data, analytics, and indices demonstrate a deep understanding of the need for sophisticated tools that enhance market participants' decision-making and workflow efficiency, thereby solidifying their competitive edge in financial infrastructure services.

Company Stage

Series B

Total Funding

$45M

Headquarters

Chicago, Illinois

Founded

1973

Growth & Insights
Headcount

6 month growth

1%

1 year growth

13%

2 year growth

34%