Full-Time

Customer Success Outcome Manager

Confirmed live in the last 24 hours

ForgeRock

ForgeRock

201-500 employees

Enterprise-grade digital identity management platform

AI & Machine Learning

Senior, Expert

Remote in USA

Required Skills
Communications
Requirements
  • 5+ years experience in Software or SaaS in a Customer success or Account management role
  • Able to navigate, absorb, and articulate deeply technical challenges
Responsibilities
  • Develop and maintain a deep understanding of 'what success looks like' to customers
  • Build effective lines of communication and trust with customers and partners
  • Lead escalation calls and processes

ForgeRock excels in creating a secure environment for managing digital identities across diverse cloud and hybrid systems. Their focus on advanced identity and access management technologies positions them as a leader in cybersecurity, pertinent for businesses operating in modern, interconnected digital landscapes. The company's commitment to data privacy and facilitating autonomous access ensures that working here not only provides exposure to leading-edge technologies but also aligns with critical, global digital security standards.

Company Stage

IPO

Total Funding

$481.5M

Headquarters

San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

-47%

1 year growth

-50%

2 year growth

-44%