Full-Time

Senior Enterprise Implementation Manager

Posted on 7/26/2024

EliseAI

EliseAI

201-500 employees

Conversational AI solutions for businesses

Compensation Overview

$120k - $175k/yr

+ Equity + Bonus

Mid, Senior

New York, NY, USA

Requires in-person presence at NYC headquarters 4-5 days a week.

Category
Project Management
Business & Strategy
Required Skills
Communications
Requirements
  • 4+ years of Project management or equivalent experience, ideally at a SaaS startup
  • Demonstrable ability to take ownership and accountability
  • Must thrive in working in a fast-paced environment
  • Ability to prioritize effectively and get things done
  • Willing to work in person at NYC headquarters 4-5 days a week
Responsibilities
  • Manage across a team of implementation, product, engineering, training, QA, and data to drive to client expectations and established timelines for custom products and large-scale launches, and legacy client audits.
  • Develop and maintain materials to present timelines, train, and manage across multiple teams and facilitate clear internal and external inter-team communication.
  • Develop and maintain best practices to drive urgency and maintain cross-team collaboration.
  • Thoroughly document custom settings and products to ensure clarity for long-term maintenance internally and externally.
  • Maintain enterprise relationships through extensive technical workflow discovery.
  • Oversee resource allocation against budget to efficiently prioritize across deliverables, reducing customization where available through creative problem solving and testing.

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process by offering tools for automated tour scheduling and managing inquiries 24/7, which has led to a significant number of after-hours appointments. In healthcare, EliseAI acts as an AI assistant to manage patient conversations and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.

Company Size

201-500

Company Stage

Series D

Total Funding

$141.9M

Headquarters

New York City, New York

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • EliseAI's Series D funding round raised $75 million, achieving unicorn status.
  • Increased demand for virtual leasing assistants due to remote work trends boosts EliseAI's market.
  • Growing interest in AI-driven patient management systems enhances EliseAI's healthcare sector potential.

What critics are saying

  • Increased competition from Colleen AI, Funnel, Knock, and LeaseHawk pressures EliseAI to innovate.
  • Rapid expansion into healthcare with 'HealthAI' may lead to integration challenges.
  • Reliance on third-party integrations poses risks if partners face technical issues.

What makes EliseAI unique

  • EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.
  • The platform automates 50% of tour appointments, with 27% scheduled after business hours.
  • EliseAI offers multilingual support, catering to diverse real estate and healthcare customer bases.

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Benefits

Equity in the company in the form of stock options

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Monthly fitness stipend

Fun company social events through our Elise and the City program

Unlimited vacation and paid holidays

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-3%

2 year growth

-5%
San Francisco News
Jan 27th, 2025
EliseAI Celebrates Opening of San Francisco Office

EliseAI celebrates opening of San Francisco office.

Business Wire
Aug 16th, 2024
EliseAI, World Leader in AI-Enabled Solutions for Housing, Raises $75 Million Series D Round Valuing Company in Excess of $1 Billion

EliseAI, the largest and most advanced conversational AI platform for the housing industry, today announced its Series D raise of $75 million at a val

CityBiz
Aug 16th, 2024
citybiz+ Real Estate-focused EliseAI Closes $75M Series D Led by Sapphire Ventures

Founded in 2017 by CEO Minna Song and chief technology officer Tony Stoyanov, the latest funding round raised EliseAI's valuation past $1 billion, the company said.

The Bridge
Aug 15th, 2024
EliseAI Raises $75M, Becomes Unicorn

EliseAI, a NYC-based proptech company, raised $75 million in a Series D round led by Sapphire Ventures, achieving unicorn status with a valuation over $1 billion. Founded in 2017 by Minna Song and Tony Stoyanov, EliseAI automates tenant communication for 70% of the top 50 US rental operators. The company has expanded into healthcare with "HealthAI," automating non-clinical tasks. EliseAI's ARR has more than doubled since its Series C round.

Webrazzi
Aug 15th, 2024
EliseAI secures $75M for AI tools

Elise AI, which develops AI tools for real estate and healthcare, has secured $75 million in a Series D funding round led by Sapphire Ventures. Other participants include Navitas Capital, Point72 Private Investments, Divco West, and Koch Real Estate Investments. The funds will be used for team building, product development, and market expansion. Founded in 2017 by Minna Song and Stoyan Stoyanov, Elise AI offers solutions like EliseCRM, LeasingAI, ResidentAI, VoiceAI, and HealthAI.

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