Cloud Operations Engineer

Job Summary

The CloudOps Engineer is responsible for evaluating, designing, implementing, and supporting Azure Virtual Desktop (AVD) solutions that deliver applications to Thyssenkrupp Materials Services North America. This includes collaborating with vendors and partners to stay informed about upcoming changes, ensuring alignment of AVD technologies with the organization’s target architecture strategy and technology roadmap, and developing plans for adoption and implementation.


The primary objectives are to deliver agile and secure virtual desktop infrastructure (VDI) services on the Azure cloud platform, ensure high service availability, provide expert technical guidance, continuously enhance automation to maintain high quality, meet financial targets, and achieve exceptional customer satisfaction.

Job Description

Key Accountabilities

• Technical ownership of our Azure Virtual Desktop platform
• Participates as an infrastructure engineering representative on project teams for the design, development, implementation and/or integration of desktop virtualization environments
• Participates in technical communities as a Subject Matter Expert in preparing training, technical sessions, and any other events to develop technical knowledge in our team members
• Analyzes system performance indicators and recommend improvement actions for Azure AVD based production configuration
• Ensure virtualization systems are compliant within tk security standards
• Diagnoses and troubleshoots problems with the virtualization environment
• Supports security planning, assessment, risk analysis, and risk management
• Accountable for creating, cataloging, and maintaining technical and usage documentation of the Azure AVD
• Collaboration with customers and the product development teams
• Continually learn new technologies and develop deep expertise then sharing that knowledge with the team
• Driving ownership and accountability for platform improvements (automations, cost-optimization, self-service enablement, health reporting, etc.)

Qualifications

Minimum Requirements: ·

• Bachelor’s degree in computer science, information assurance, MIS, or related field, or equivalent.
• Demonstrable technical expertise with Cloud VDI operation managing Azure Virtual Desktop that utilize FSlogix profiles
• 5+ years’ experience in Windows/System administration, Azure Cloud Services, Remote Desktop Services, Windows Virtual Desktop (or other VDI technologies), Active Directory, Azure ARM.
• Experience using Microsoft Intune
• Proficiency with managing user identities
• Experience with VDI printing solutions
• Familiarity with implementing and managing networking and storage for AVD
• Experience creating, managing, and optimizing AVD host pools
• Understanding of Microsoft 365 products (Office365, SharePoint, Teams, etc.)
• Capability to troubleshooting complex cloud issues
• Knowledge of ITIL processes and ticketing systems

Preferred Qualifications

• Experience using git-based source control management platforms (GitLab, GitHub, Azure DevOps, etc.)
• Experience coding with scripting languages
• Familiar with common programming languages, database technologies and IDEs
• Azure certification: MS Azure Administrator Associate or Expert ,MS Azure Solutions Architect
• AWS certification: AWS Associate or Professional or AWS DevOps Engineer

Benefits Overview

We offer competitive company benefits to eligible positions, such as :

• Medical, Dental, Vision Insurance
• Life Insurance and Disability

• Voluntary Wellness Programs

• 401(k) and RRSP programs with Company Match 
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
 

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.  

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

1.    Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
2.    Request payment of any kind from prospective jobseekers or candidates for employment;
3.    Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
4.    Send checks to job seekers; or
5.    Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE: 

1.    TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
2.    TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
3.    Anyone making an employment offer in return for money is not authorized by TK; and
4.    TK reserves the right to take legal action, including criminal action, against such individuals/entities.

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK. 

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [email protected].

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.