Full-Time

Professional Services Consultant

Posted on 6/11/2024

LinkSquares

LinkSquares

201-500 employees

AI-powered contract lifecycle management platform

AI & Machine Learning

Mid

Cambridge, MA, USA

Required Skills
Communications
REST APIs
Requirements
  • 2+ years of experience reviewing and managing contracts; ideally utilizing CLM software
  • Experience managing and building workflows using a Contract Lifecycle Management (CLM) solution like LinkSquares, Ironclad, Evisort or another comparable CLM system
  • Proficient at using technology in a business environment
  • A team player who is accountable and does what it takes to ensure successful outcomes
  • Exceptional oral and written communication and presentation skills
Responsibilities
  • Lead customers’ professional services projects, providing support and guidance to help customers achieve best practice outcomes
  • Collaborate closely with Clients to identify, scope and prioritize service project objectives and timelines as though you were an integral part of their team
  • Create and maintain services playbook documentation to ensure alignment and accurate results from services project delivery
  • Configure and maintain LinkSquares software applications in a customer supportive and enabling manner
  • Perform, manage and coordinate multiple customer services tasks and engagements simultaneously balancing one-time and recurring activities
  • Adapt to customer needs through creative problem solving and a thorough knowledge of how LinkSquares systems work
  • Keep customers up-to-date on service delivery with status reports and status meetings; Facilitate touch points in a timely and professional manner
  • Collaborate with the rest of the LinkSquares account team to ensure a great customer experience across functions and through the customer lifecycle
  • Provide services in both onsite and remote capacities based on the needs of the customer

LinkSquares offers an AI-powered Contract Lifecycle Management (CLM) platform with integrations to major tools such as Salesforce, Adobe Sign, DocuSign, and Microsoft Word. The platform provides AI solutions for crisis management, contract review, and data privacy.

Company Stage

Series C

Total Funding

$161.5M

Headquarters

Boston, Massachusetts

Founded

2015

Growth & Insights
Headcount

6 month growth

-20%

1 year growth

-31%

2 year growth

0%

Benefits

Stock options

Medical and dental plans with flex spending and dependent care

Matching 401k plan

Unlimited vacation

Health & wellness programs

Paid parental leave