Production Control Coordinator
Additive Manufacturing
Posted on 3/15/2023
INACTIVE
Xometry

501-1,000 employees

AI-enabled marketplace for on-demand manufacturing services
Company Overview
Xometry's mission is to accelerate innovation by providing real-time, equitable access to global manufacturing capacity and demand. Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world.
AI & Machine Learning
Data & Analytics
Industrial & Manufacturing

Company Stage

N/A

Total Funding

$443.4M

Founded

2013

Headquarters

North Bethesda, Maryland

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

26%
Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
Requirements
  • GED or High School Diploma
  • 2 years of related experience to technical customer support
  • Additive Manufacturing experience with a focus on Fused Deposition Modeling, Selective Laser Sintering, and/or PolyJet is preferred
  • Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawings, mechanical inspection methods preferred
  • Ability to create and monitor production schedules
  • Proficiency with MS Office Suite
  • Exhibit to be a self-starter, work independently, and drive actions to completion
  • Strong organizational skills and the ability to work in a dynamic environment
  • Must be able to multi-task and meet deadlines
  • Strong communication skills (both oral and written) + ability to manage up and to the side
Responsibilities
  • Support the successful fulfillment of customer contractual requirements related to delivery and quality from internal additive facility
  • Monitor job status and perform early risk detection by monitoring issues triggered by the job tracking system
  • Work continually to drive improvements to on time delivery
  • Escalate quality and manufacturing issues to Engineering and Quality departments
  • Assist Quality Engineers in the assessment of internal part rejection
  • Monitor and manage shipping methods to ensure on time delivery
  • Effectively communicate and interface with all key stakeholders, to include production team members, customers, engineering, quality management, and supply chain
  • Provide excellent customer service by keeping customers updated on order status
  • Participate & support department-wide initiatives to simplify and automate complex processes
  • Other daily and back-up duties as assigned
  • Performs all work in compliance with Xometry's quality and safety systems, policies and procedures