Facebook pixel

Manager – Quality
Posted on 9/13/2022
INACTIVE
Locations
Phoenix, AZ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Data Analysis
Management
Sales
PowerPoint/Keynote/Slides
Excel/Numbers/Sheets
Requirements
  • 5+ years experience in managing quality control organization or leading cross-functional quality improvement projects and teams (direct reports, cross-functional relationships, third party vendors. etc.)
  • Ability to collaborate with cross-functional teams across geographies
  • Strong leadership skills managing and motivating team members
  • Great conflict management skills
  • Highly customer-centric and has an intuitive understanding of customer/client needs
  • Exceptional communication skills-written, verbal, presentation, and meeting facilitation with an ability to clearly articulate thoughts
  • Outstanding organizational skills with an attention to detail
  • Strong practical experience with Excel, PowerPoint and Google Suite
  • Familiar with quality software platforms and the application of quality tools to analyze data
  • Bachelor degree or equivalent experience
Desired Qualifications
  • Quality certification (e.g., Lean Six Sigma, Total Quality Management, etc.) preferred
  • Background managing internal or external contact centers (BPO)
  • Experience working in or with trust and safety, claims, or sales departments
  • Involvement in a start-up organization, especially tech
Turo

501-1,000 employees

Nationwide car rental marketplace
Company Overview
Turo is a car rental marketplace where travelers can book any car they want, wherever they want it, from a nationwide community of local car owners. Turo's mission is to reinvent the car rental experience and put the world's one billion cars to better use.