Full-Time

Senior Workflow Enablement Specialist

Updated on 5/17/2024

Relativity

Relativity

1,001-5,000 employees

AI-driven eDiscovery and legal search platform

AI & Machine Learning
Legal

Senior

Chicago, IL, USA

Required Skills
Sales
Requirements
  • Minimum of five years e-discovery experience
  • Current Relativity Certified Administrator certification status and additional certifications establishing Expert status
  • In-depth knowledge of Relativity Server and RelativityOne best practices
  • Ability to independently manage multiple projects simultaneously and prioritize based on company and team objectives
  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines
  • Flexibility and the ability to adapt quickly to shifting company or team goals
  • Business and IT acumen, including problem-solving and critical thinking
Responsibilities
  • Lead complex workflow enablement activities during onboarding
  • Serves as escalation point to assess, manage, and respond to customer inquiries regarding Relativity workflow across entire product line
  • Capture customer and prospective customer requirements and work with internal teams to create scopes of work and implementation plans to address business needs
  • Serve as client surrogate across Relativity to ensure that end user’s perspective is voiced during product development cycle
  • Participate in sales calls and meetings as required and assist with the preparation of presentation materials
  • Delivery of One-to-Many programming as created by Community Enablement
  • Competency to work across two or more customer segments
  • Exercise sound judgment and make independent decisions
  • Demonstrate consistent commitment to core company values

Relativity is an exemplary place to work due to its significant role in enhancing legal technology through its SaaS product, RelativityOne, which applies artificial intelligence to simplify eDiscovery and legal search tasks. The company's adoption by high-profile clients, including the U.S. Department of Justice and numerous top law firms, attests to its leadership and competence in the industry. Employees benefit from working in a state-of-the-art environment that prioritizes impactful technological advancements and robust client trust.

Company Stage

Series A

Total Funding

$153.8M

Headquarters

Chicago, Illinois

Founded

2001

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

5%

Benefits

Comprehensive health insurance plans

Two holiday breaks per year

401k with employer match

Employee equity program

Training investment program

Unlimited time off

Flexible work arrangements