Customer Support Assistant / Shipping Coordinator

Back Office

Posted on 4/3/2024

iDeals Virtual Data Rooms

iDeals Virtual Data Rooms

201-500 employees

Secure virtual data room solutions

Junior, Mid

London, UK

  • Fluent English proficiency
  • Eligibility for legal employment in the United Kingdom
  • Advanced skills in MS Windows and Adobe Acrobat
  • Experience with request processing tools such as ticketing systems and CRMs
  • Proficiency with office technology (printers, DVD-RW, Wi-Fi routers)
  • Minor software/hardware troubleshooting
  • Readiness to perform routine tasks with a high sense of responsibility
  • Ability to respond promptly to requests and accurately follow instructions
  • Strong attention to detail, punctuality, and commitment to scrupulous work
  • High self-discipline, autonomy, and self-management
  • Process and accurately record flash drive orders within specified time frames
  • Perform quality checks to ensure data relevance and prepare certificates
  • Prepare parcels with flash drives, arrange courier service, and control shipments on behalf of DHL or FedEx
  • Manage stock replenishment of blank flash drives and stationery
  • Provide office management and administrative support (equipment setup, ordering supplies)
  • Continuously improve the flash drive order process through optimization
  • Execute additional tasks as assigned by the Customer Support Team

iDeals Virtual Data Rooms

iDeals Virtual Data Rooms


iDeals offers a Virtual Data Room (VDR) solution with top-notch security, intuitive analytics, and robust access control, catering to small, mid-size, and large projects. The VDR features automatic notifications, personalized workflows, and 2-step verification for extra security, ensuring efficient and secure document sharing and collaboration.

Company Stage


Total Funding



Kecamatan Sukmajaya, Indonesia



Growth & Insights

6 month growth


1 year growth


2 year growth