Full-Time
Account Manager
WebMD
1,001-5,000 employees
Online health information platform with tools
No salary listed
London, UK
In Person
Bachelor's, Master's
 Sales & Account Management (1) |
|---|
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- At least 3 years of progressive commercial, campaign management, or account leadership experience within healthcare agencies, pharmaceutical consulting, or digital health environments.
- A Bachelor's degree is required.
- Proven experience working with artificial intelligence visual development or adopting next-generation digital tools.
- Proficiency in platform management and customer relationship management systems such as Salesforce, Veeva, Monday.com, Figma, and Smartsheet.
- Strong written and verbal communication skills with high accuracy in client-facing documentation and financial administration.
- Ability to influence senior client stakeholders, manage regulatory review processes, and collaborate with creative, technical, and analytical teams.
- Serve as the primary client interface across key medical affairs and pharmaceutical accounts and identify organic growth opportunities by leading commercial discussions to expand campaign scopes.
- Oversee the development and maintenance of digital assets, including healthcare professional platforms, patient caregiver websites, and multi-channel engagement initiatives.
- Lead cross-functional briefings with design, technical, and regulatory teams to pilot and scale innovative artificial intelligence visual assets and modern marketing technology tools across diverse brand portfolios.
- Manage 6–8 concurrent projects while balancing regulatory compliance, client timelines, and budget accuracy, including estimates, invoicing, and financial tracking.
- Identify and implement internal workflow efficiencies, resourcing strategies, and cross-departmental alignment to accelerate delivery timelines and increase audience engagement.
- Track, report, and analyze campaign metrics to demonstrate engagement uplifts and drive continuous improvement for clients.
- A Master's degree (MSc) in a relevant analytical, health, or social sciences field.
- Contract or project-based experience is welcome.
WebMD provides online health information, tools, and support for people seeking health guidance. Its offerings include symptom checkers, a drug database, a doctor directory, medical news, and wellness resources for consumers and healthcare professionals. The platform works by presenting medically oriented content and interactive tools on a website, with revenue mainly from targeted advertising, sponsored content, and lead-generation partnerships with pharmaceutical companies and healthcare providers. WebMD distinguishes itself by delivering a broad, consumer-focused suite of health resources, including interactive tools and a doctor directory, built to serve the general public and professionals alike. Its goal is to be a trusted online destination for health information and related services, helping users understand conditions, compare options, and connect with care providers while monetizing through ads and sponsorships.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$289M
Headquarters
Newark, New Jersey
Founded
1996
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Simplify's Take
What believers are saying
- WebMD’s February 25, 2025 physician suicide report keeps Medscape visible with clinicians.
- Internet Brands completed its WebMD tender in 2026, signaling continued KKR backing.
- WebMD’s 2025 press center listed no new releases this year, preserving operating focus.
What critics are saying
- Jancik v. WebMD certified a class in February 2025 over Meta pixel disclosures.
- That VPPA case targets at least 550,213 subscriber emails, risking massive statutory damages.
- If regulators and courts curtail tracking, WebMD’s advertising targeting advantage erodes quickly.
What makes WebMD unique
- WebMD owns consumer health traffic and Medscape physician reach across distinct audiences.
- Its drug database, symptom tools, and doctor directory create habitual, search-driven usage.
- WebMD’s brand still anchors health information trust against generic publishers and AI answers.
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Benefits
Health Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Life Insurance
Disability Insurance
Commuter Benefits
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 9%The American Medical Association Friday named as its new CEO Dr. John J. Whyte a former chief. More medical officer at WebMD who also worked at the U.S. Department of Health and Humana Services and the U.S. Food and Drug Administration
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"Not only does the Deeper Wellness Smoothie offer a delicious way to support daily wellness, but it also contributes to helping those impacted by the recent wildfires," says Jennifer Jimenez, Vice President COO at Sun Chlorella USA
Garcia joins from WebMD where she served as General Counsel since 2021.