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Full-Time

Customer Order Specialist II

Posted on 6/18/2024

Penumbra Inc

Penumbra Inc

1,001-5,000 employees

Develops healthcare technology for vascular conditions

Hardware

Compensation Overview

$21.88 - $29.81Hourly

+ Equity Program

Entry

Oakland, CA, USA + 1 more

Category
Procurement & Sourcing
Operations & Logistics
Required Skills
Customer Service
Requirements
  • High school diploma or GED
  • Customer service experience in a regulated environment
  • Competence with Microsoft Office
  • Attention to detail
  • Ability to manage multiple tasks and deadlines
Responsibilities
  • Processing hospital purchase orders
  • Answering customer inquiries
  • Intake of VA orders
  • Communicating with customers for order revisions
  • Maintaining documentation
  • Collaborating with Finance
  • Handling backorders
  • Performing administrative duties
  • Logging metrics data
  • Adhering to quality management system
  • Following security, privacy, and compliance principles

Penumbra, Inc. is renowned for its specialized focus on advanced healthcare technologies aimed at improving treatments for neuro and peripheral vascular conditions. Through its comprehensive product range, including breakthrough solutions like the REAL Immersive System and ACE Reperfusion Catheters, the company maintains a crucial role in enhancing patient care. Employees at Penumbra thrive in a culture dedicated to technical excellence and leadership in medical innovation, making it a highly regarded employer in the healthcare industry.

Company Stage

IPO

Total Funding

$3.4M

Headquarters

Alameda, California

Founded

2004

Growth & Insights
Headcount

6 month growth

4%

1 year growth

10%

2 year growth

19%