Technical Review Specialist
Posted on 3/3/2023
INACTIVE
Kin Insurance

501-1,000 employees

Personalized home insurance solutions
Company Overview
Kin’s mission is to reimagine home insurance For Every New Normal. The company has proprietary technology and a direct-to-consumer model, Kin provides affordable pricing without compromising coverage, even in areas most impacted by climate change.
Fintech

Company Stage

Series D

Total Funding

$496.3M

Founded

2016

Headquarters

Chicago, Illinois

Growth & Insights
Headcount

6 month growth

7%

1 year growth

17%

2 year growth

46%
Locations
Remote • Chicago, IL, USA • St. Petersburg, FL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Quality Assurance (QA)
Customer Service
Requirements
  • 3+ years of first-party residential property claims adjusting experience
  • 2+ years estimating experience (Xactimate (X1) platform preferred)
  • Experience working directly for an insurance carrier
  • Well-rounded understanding of residential construction, roofing, mitigation, remediation and repair techniques
  • Ability to collaborate with inside and outside council and leadership staff
  • Comprehensive knowledge of Florida insurance laws and good faith claims handling experience focusing on structures/dwellings
  • Strong technical acumen (Excel, Snapsheet, Slack, CRM systems)
  • Customer service ability; you've worked closely with others and can see individuals through tough situations
Responsibilities
  • Reviewing estimates for accuracy per company guidelines, code requirements and accepted general construction and mitigation practices
  • Completing QA reviews of peer work: research/consultation, elevating issues to management and/or support teams, and providing appropriate feedback to peers
  • Serving as a departmental subject matter expert in area of expertise, consulting with peers, researching complex issues, and providing coaching as needed
  • Overseeing the design, development, and ongoing modification of reinspection programs
  • Identifying opportunity areas and participating in the improvement of processes and tools
  • Analyzing data from re-inspections and identifying trends to recommend improvements in performance and/or processes