The world has changed. Why hasn’t insurance?
Kin’s mission is to reimagine home insurance For Every New Normal. While other insurers struggle to handle a fast-changing world, Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same.
Kin is proud to be one of BuiltIn Chicago’s 2021 and 2022 Best Mid Sized Companies to work for, and Forbes 2021 Best Startup Employers in North America. Simply put, our people are what make us great, and we need forward-thinking, inspired game-changers like you to join us in our mission.
So, what’s the role?
We are looking for a Technical Review Specialist with first-party property claims experience to join our growing team! In this role, you can expect to oversee staff and vendor estimate quality by completing estimate reviews based on company guidelines. You will have the opportunity to lend a hand to design and develop reinspection programs alongside reviewing all aspects of claim handling, including complex coverage decisions. Communicating re-inspection results to appropriate parties along with analyzing data will be a crucial part of this role. Additionally, you will have the chance to give professional presentations, provide departmental training, and exhibit your strong knowledge of Florida insurance laws.
A day in the life could include:
- Reviewing estimates for accuracy per company guidelines, code requirements and accepted general construction and mitigation practices
- Completing QA reviews of peer work: research/consultation, elevating issues to management and/or support teams, and providing appropriate feedback to peers
- Serving as a departmental subject matter expert in area of expertise, consulting with peers, researching complex issues, and providing coaching as needed
- Overseeing the design, development, and ongoing modification of reinspection programs
- Identifying opportunity areas and participating in the improvement of processes and tools
- Analyzing data from re-inspections and identifying trends to recommend improvements in performance and/or processes
I’ve got the skills… but do I have the necessary ones?
- 3+ years of first-party residential property claims adjusting experience
- 2+ years estimating experience (Xactimate (X1) platform preferred)
- Experience working directly for an insurance carrier
- Well-rounded understanding of residential construction, roofing, mitigation, remediation and repair techniques
- Ability to collaborate with inside and outside council and leadership staff
- Comprehensive knowledge of Florida insurance laws and good faith claims handling experience focusing on structures/dwellings
- Strong technical acumen (Excel, Snapsheet, Slack, CRM systems)
- Customer service ability; you’ve worked closely with others and can see individuals through tough situations
Oh, and don’t worry, we’ve got you covered.
- Medical, Dental, Vision, Disability + Life Insurance
- Flexible PTO policy
- Generous equity package
- 401K match
- Parental Leave
- Continuing education + professional development
- The excitement of joining a high-growth Insurtech company and seeing your work make an impact!
About Kin
In an industry that hasn’t budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product – we’re making that a reality.
Our approach to the industry makes us unique, and the people at Kin help us excel. We’re a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name – it’s how we treat each other. That’s one of the many reasons we’ve been recognized as a great place to work by Built In, Forbes, and Fast Company.
EEOC Statement
Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don’t just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Kin encourages applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities.
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