Full-Time

Senior Associate

Practice Operations, NC, Fayetteville

Confirmed live in the last 24 hours

Cityblock Health

Cityblock Health

501-1,000 employees

Tech-driven health services for underserved communities


Senior

Fayetteville, NC, USA

Required Skills
Communications
Requirements
  • Bachelor's degree preferred
  • Must have a minimum of 3-5 years of operational support work
  • Experience in the medical
  • Able to thrive in a fast-paced environment and process and policies may change frequently
Responsibilities
  • Be the onsite resource at the Highpoint Cityblock Hub
  • Identify operational gaps with a solution in mind
  • Manage Commons driven reports for HOM
  • Orchestrate an excellent member experience at the Hub
  • Provider and hub team onboarding
  • Manage (review and distribute) incoming hub faxes
  • Address operational issues as they arise and collaborate with the HOM
  • Oversee assigned team members, fostering an environment of open communication
  • Oversee and ensure effective use of technology and applications
  • Collaborate with HOM on staff scheduling needs
  • Comply with environmental requirements, including equipment maintenance
  • Provide coverage for the Medical Assistants as needed to maintain steady operations
  • Assist the HOM with monitoring real-time member experience feedback
  • Assist the HOM with ad hoc requests and tasks as needed

Cityblock Health is an exceptional workplace for its commitment to personalized, prevention-oriented health care in underserved communities. The company's tech-driven platform is a cornerstone in transforming health services across the U.S., and it offers employees a unique opportunity to directly contribute to meaningful advancements in healthcare delivery. Their approach combines cutting-edge technologies with an unwavering dedication to community well-being, making it a dynamic and rewarding environment for professionals passionate about making a difference.

Company Stage

Series D

Total Funding

$893.7M

Headquarters

Brooklyn, New York

Founded

2017

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

21%

Benefits

Comprehensive health, dental, & vision coverage

12 weeks parental leave

401(k)

20 days vacation

Company retreats & events