Sr. Manager

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Wealth and Advice Solutions Risk & Governance (WAS R&G) is a team of risk professionals supporting the Wealth and Advice Solutions (WAS) business in understanding and executing obligations of various risk programs. Within Wealth and Advice Solutions Risk & Governance, the Governance and Business Operations team is responsible for elevating and focusing on governance practices across WAS. Key activities include governance forums across WAS, Metrics and Reporting, Product Governance, and Disclosure Management.

Reporting to the Director, WAS Governance & Business Operations, the Sr. Manager will play a critical role in supporting governance committees, risk working groups, and leadership within WAS Risk & Governance. This individual will support key committees and working groups by managing meeting operations, enhancing governance frameworks, and ensuring adherence to external and internal requirements. This individual will lead and support Chief of Staff obligations, by coordinating leadership meetings, managing internal communications, including town halls and department-wide reporting.

This role requires strong stakeholder management skills, attention to detail, storytelling, and an understanding of risk, compliance, and governance best practices in financial services.  

Your responsibilities will include, but not limited to, supporting the following Governance & Business Operations activities:

Governance, Committee, and Risk Working Group Support

• Support formal governance committees and councils, including scheduling, agenda setting, and meeting facilitation
• Facilitate risk working groups that discuss emerging risks and business challenges, ensuring key insights and discussions are captured and escalated where necessary
• Prepare and distribute meeting materials to support informed discussions
• Ensure accurate documentation of key takeaways, follow-up actions, and issue resolution from both formal and informal discussions
• Ensure governance discussions align with internal frameworks and regulatory expectations
• Partner within WAS and across risk, compliance, and legal teams to enhance governance processes and strengthen oversight mechanism
• Identify opportunities to optimize risk working groups structures, ensuring efficient and productive discussions
• Other governance support as needed

 Chief of Staff Support

• Act a strategic advisor to WAS R&G leadership, ensuring alignment of priorities
• Manage executive-level reporting, presentations, and dashboards for leadership meetings
• Organize and support facilitation of town halls, leadership offsites
• Support or lead R&G efforts related to employee engagement and professional development
• Lead WAS R&G quarterly and ad-hoc reporting of objectives and key-results and capacity and prioritization
• Manage WAS R&G wide communication, including leadership updates and key announcements

To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.

Required Qualifications:

• 5+ years of experience in risk, compliance, legal or other relevant professional experience
• Understanding of governance frameworks and best practices
• Ability to create compelling material (e.g., PowerPoint decks) to craft clear, concise, and compelling narratives that drive informed discussion and decision-making
• Strong written and verbal communication skills, with experience preparing executive-level reports and presentations
• Bachelor’s degree and/or equivalent work experience

Preferred Qualifications:

• 5+ years of experience in governance, risk management, compliance, or Chief of Staff-type roles within financial services, preferably wealth management
• Expertise in turning data into actionable insights using effective charts, graphs, and visual storytelling telling techniques
• Highly organized and detail-oriented, with the ability to manage multiple governance deliverables in a fast-paced environment
• Sharp critical thinking skills (creative, strategic, and practical)
• Should be able to facilitate meetings with middle/senior management
• Ability to constructively engage a diverse group of people in a productive dialogue
• Proficient with Word, PowerPoint, Excel, and Outlook; working knowledge of SharePoint