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Settlement Preparation Specialist I
Posted on 12/9/2022
INACTIVE
Locations
Tempe, AZ, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Salesforce
Communications
Excel/Numbers/Sheets
Requirements
  • Due to potential return-to-office plans, this role is only available to employees in the greater Phoenix/Tempe area
  • Minimum of 1 year experience in customer service or credit industry
  • Excellent communication skills (both verbal & written)
  • Ability to successfully multitask
  • Proven ability to meet deadlines and achieve goals
  • Proficient skills with Excel, Google Sheets, and Salesforce
  • Ability to select a start time that works best for you between 6am-7:30am
  • NO WEEKENDS!
  • Growth Opportunities
  • Starting at 15/hr
Responsibilities
  • Review creditor correspondence and documents including collection letters, statements and credit reports
  • Research accounts and contact creditors to find who is servicing the account
  • Effectively follow up stay organized to accurately disposition accounts
  • Handle Inbound and Outbound calls with creditors to update account statuses
  • Process bulk ATC/POA requests for creditors
  • Manage creditor email inquiries and accurately disposition accounts
  • Conduct special research/creditor projects assigned as necessary
Achieve

1,001-5,000 employees

Digital personal finance solutions
Company Overview
Achieve is a digital personal finance company on a mission to help everyday people thrive. Achieve offers innovative digital financial solutions including home equity loans, personal loans and debt resolution, as well as financial education.
Company Core Values
  • Care (for everyone)
  • Get better (everyday)
  • Collaborate (with everyone)
  • Act with integrity (every time)