Academic Advisor 1

Job Profile:

Academic Advisor 1

Job Family:

Academic Advising

Time Type:

Full time

Max Pay – Depends on experience:

$50,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

The School of Historical, Philosophical and Religious Studies is seeking an energetic Academic Success Advisor with initiative, good judgment and the ability to work in a very busy and ever-changing environment.  Under supervision of the Manager, Academic Advising, incumbent will serve as a key contributor to increase student retention and graduation rates university-wide, and will support students in making timely progress toward a degree through a range of academic counseling and support strategies. Incumbent will work with undergraduate traditional and non-traditional students enrolled in immersion and online degree program(s).

Salary Range: $46,300-$50,000 per year

Essential Duties:

• Provides 1:1 as well as occasional group academic advising, recruitment/retention, and academic success support functions to students to ensure ongoing successful progress to completion of degree program. Advising is conducted face-to-face as well as by phone, Zoom, and e-mail.
• Utilizing eAdvisor, DARS, PeopleSoft, Salesforce, etc., assists students explore a variety of academic options, register for courses and make timely progress towards completion of degree.
• Works closely with students to identify all academic options including, but not limited to: degrees, minors, certificates, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to students in selection of options best suited to students’ goals, interests and skills.
• Monitors student academic progress through a variety of reporting tools including eAdvisor, DARS, Salesforce, and PeopleSoft
• Works closely and collaboratively with students, faculty, and staff to ensure academic success.
• Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success
• Working under limited or minimal supervision, handles problems, provides guidance and advice to students.
• Responds to student questions and concerns; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion
• As primary liaison, connects students with academic and personal resources including, but not limited to: tutoring, counseling and career services; provides follow up to ensure satisfaction with and effectiveness of services
• Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support
• Utilizes a variety of university data and programmatic direction to promote student academic success
• Assists with various student-focused events, such as convocation, Fall Welcome, etc., which may include attending and/or presenting
• Assists with academic program development and implementation
• As needed, may act as a course instructor (such as for internships, student success, or career-focused courses) 

Desired Qualifications:

• Master’s degree in related area
• Experience with "non-traditional" student populations (i.e. returning, transfer, online, veterans)
• Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies.
• Experience in using internet-based research tools and Microsoft Office computer applications
• Experience with Student Information Systems, Salesforce, and online Degree Audit programs
• Experience adapting to and effectively utilizing new technology, practices, policies and methods
• Experience in establishing and maintaining effective working relationships
• Demonstrated knowledge of ASU academic structure, organization, and policies
• Demonstrated knowledge of academic programs, colleges, departments and schools university-wide
• Demonstrated student service orientation
• Evidence of effective verbal and written communication skills, as well as basic math skills
• Evidence of attention to detail

Working Environment:

Candidate will work in an environmentally controlled office space using a computer, keyboard and mouse for long periods of time. Occasional nights and/or weekend events will be required.  Must be able to lift 25 lbs and walk distances across campus. Regular activities require using multiple systems at the same time (such as student information system, customer relationship management system, degree progress tools, and appointment scheduling systems) and the ability to quickly change priorities. Activities may require ability in resolving conflicts and coping with moderate stress levels, along with the ability to complete tasks within set time constraints.

This is an in-person position based at the Tempe campus, with the possibility of remote work up to 2 days a week after an initial training period, contingent upon performance.

Department Statement:

In 2008, the departments of History, Philosophy and Religious Studies joined together to create the School of Historical, Philosophical and Religious Studies (SHPRS), an academic unit of The College of Liberal Arts and Sciences. We continue to advance Arizona State University’s goals of excellence, access and impact through award winning innovative research and a commitment to supporting students both online and on-campus. As the largest transdisciplinary school in the humanities at ASU, the collaborative environment of talented faculty and students aims to create leaders of change that understand the past, present and future. For more information about SHPRS, please visit our website: https://shprs.asu.edu/. 

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$13236.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.