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Trust Implementation Team Program Manager
Confirmed live in the last 24 hours
Remote • United States
Experience Level
Desired Skills
  • Experience working on projects designed to establish process and mitigate risk
  • Well developed problem-solving and analytical skills
  • Multi-tasking capabilities as we grow fast and changes come up frequently
  • Excellent communication skills and experience working with management and leadership teams
  • You have mastered the art of informing audiences, large and small
  • Expert in Atlassian software development and collaboration tools
  • Proficient with Project Management tools such as Asana or Smartsheet
  • Ability to create a Design Structure Matrix (DSM), Activity-on-Node (AON), or Gantt chart
  • 1+ years of experience in your Specialization as a subject matter expert (SME)
  • You are familiar with different types of project management strategies or certified in PMP, CAPM, CSM, APM, PPM, or related education
  • Completion of the Project Management Pathway in Degreed (or similar)
  • You're not afraid to ask questions, to get the information you need
  • You may have 8+ years experience or 4 years plus relevant education that provides similar experience (Level 8)
  • You must bring creative thinking and strong decision making skills to your role
  • You may have 10+ years experience plus relevant education (Level 8)
  • You must have strong influencing skills and be able to manage effectively in ambiguity
  • Work with Trust Ops management, product teams, and shared services to define, launch and execute various strategic and operational initiatives aimed at improving the operation
  • Define project goals and key results that align with strategic vision. Gain buy-in, track results and update progress to key stakeholders
  • Build detailed project plans with tasks, resources, dependencies and deadlines. Identify risks and create mitigation plans. Work with the project team to ensure on-time completion of key milestones and flag blockers or delays with key project sponsors or stakeholders
  • You remove blockers to get the project to the finish line
  • You know what the end goal looks like, and that is your north star
  • Collaborate cross-functionally across Trust and shared services
  • Prepare presentations and clearly communicate findings from initiatives to management and the broader Trust organization
  • Maintain Subject Matter Expertise of your respective Specialization to take on operational core work or escalations when necessary
  • This role requires building and maintaining relationships with the following stakeholders, outside your Reporting line:
  • Project Management and Program Management Job Families in and out of your specialization
  • Operations Managers, PMO, Product, CS, ParMan, BPI (Service Optimization), OCM
  • Policy, Training, PMO, Change Management, Content, as potential Cross-functional Areas of Focus

501-1,000 employees

Online marketplace for people to list, discover, and book accommodations
Company Overview
Airbnb's mission is to create a world where anyone can belong anywhere and we are focused on creating an end-to-end travel platform that will handle every part of your trip. The company is building a worldwide timeshare marketplace.
  • Comprehensive health plans
  • Paid volunteer time
  • Healthy food and snacks
  • Generous parental and family leave
  • Learning and development
  • Annual travel and experiences credit
Company Core Values
  • Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere.
  • Be a Host: We’re caring, open, and encouraging to everyone we work with.
  • Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow.
  • Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality.