Who Is Foodsmart?
At Foodsmart, we’re knee-deep in changing the food and nutrition landscape and we’re leveraging technology and our team of bright minds with big hearts to make it happen. We believe that eating well should be within reach for all, not some. That food should be accessible and affordable and the foundation of good health. And that we have a role to pay in addressing the nutrition insecurity that plagues too many, and that has a direct impact on our health and susceptibility to illness.
We know the Foodsmart approach works, and we know it matters because we have the clinical outcomes published in major journals, serve >20% of the Fortune 500 and 4 out of 5 major health plans, and have the community engagement to back it up. And because we’re all Foodsmart customers.
We are working parents. We are doctors. We are patients. We have busy lives, tight budgets and need to feed picky eaters. We have lived in households that used SNAP and clipped coupons. So we built a platform that truly changes health outcomes and improves lives.
Our registered dietitians work with individuals to offer personalized nutrition guidance and connect them to the Foodsmart digital platform available on mobile and web, to create sustainable behavior change and deliver real results. Our integrated healthy food marketplace, including partners such as Walmart, Instacart, Grubhub, and others, allow individuals to go from meal planning to grocery delivery in minutes — saving them time and money.
We are a Series C startup based in San Francisco but support a remote working model. Are you ready to join our team and help solve one of the biggest problems facing the world today?
About You
As an User Experience Designer you will be responsible for owning the interface of Foodsmart from road mapping, to strategy, to launching features that will engage, empower, and delight our users. You will create innovative and creative design solutions that make our Foodsmart app elegant and persuasive user experiences that change member’s behaviors and lives and help our care team provide great care to our members. You will lead as a strong systems thinker, crafting our user experience, interaction patterns and guidelines to promote a unified design language across all touchpoints. As well as, bringing practice improvement, thought leadership, and creative thinking. You will have a direct impact in improving the lives of people struggling with food insecurity.
Responsibilities
- Design layouts, UI, interaction patterns, visual design, and system components
- Communicate design vision and interaction with prototypes, presentations, and mocks
- Identify needs and key opportunities for user input; help plan and conduct user research with our user research team with contextual interviews, think-alouds, A/B tests, surveys and analysis
- Lead the development and delivery of solutions that meet intended goals and creating outcomes that positively impact key metrics
- Collaborate with engineers, product managers, and clinical ops to ensure designs drive desired UX, business, and technical outcomes
- Evangelizing design practices and finds opportunities to elevate confidence in our work across the larger company
- Create product experience vision; identify and visualize opportunities to up-level our products, experiences to benefit our users and our brand
Required Skills
- 3-5+ years of UX/product/service design experience
- Bachelor’s or Master’s degree in Interaction Design, Product Design, Industrial Design, Human-computer Interaction (HCI), or equivalent
- Portfolio that showcases your strong skills in user experience, service, interaction and product design
- Mastery over user research and human-centered design processes
- Ability to provide thoughtful critique and helpful guidance to others
- Proven success presenting work at executive level and using design to build alignment
- Ability to provide strong influence and impact on product direction by being a thoughtful, proactive partner with Product and Engineering colleagues
- Solid history in leading product design and/or service design for consumer apps and products
- Strong background in designing and shipping for responsive web and mobile app
Preferred Skills
- A 0 to 1 mindset — you’re comfortable navigating ambiguity, partnering closely with product and engineering teammates to make decisions quickly, learn from them, and iterate. You aren’t afraid to put something out there to get rapid feedback.
- Design innovator — you are excited to redefine a space by bringing novel, delightful ideas to the table. You are able to pull from unexpected sources of inspiration.
- Master of many mediums — you design seamlessly across mobile, desktop, and other interfaces