Full-Time

Associate Program Director

Posted on 12/11/2024

Critical Mass

Critical Mass

1,001-5,000 employees

Digital experience design and marketing agency

Compensation Overview

$120k - $160kAnnually

Mid, Senior

Los Angeles, CA, USA

Employees are expected to work from the office a minimum of 3 days a week.

Category
Project Management
Business & Strategy
Requirements
  • A minimum of 3-7 years of hands-on experience managing a diverse array of digital projects, including integrated digital advertising, performance marketing, design production, and creative automation.
  • 1+ years of demonstrated experience as a Associate Program Director in a marketing agency with a focus on process improvement.
  • Proven expertise in design and strategy with a strong emphasis on scalability and efficiency, coupled with a track record of driving process enhancements.
  • Advanced knowledge of Program Management principles, methods, and techniques, with the capacity to manage and control project scope, schedule, budget, and resource allocation/reporting.
  • Proficiency in developing project roadmaps and providing accurate revenue forecasts.
  • Demonstrated history of successful team management and effective client interactions, including discussions on project scope, schedule, budget, roadmaps, objectives, and strategies.
  • Tactical organization and structuring of activities, demonstrating meticulous attention to detail in project planning and execution.
  • Exceptional problem-solving ability, coupled with effective communication, presentation, facilitation, and negotiation skills, translating challenges into practical solutions.
  • Solid understanding of financial management, including handling time and materials budgets, production budgets, and adaptable budgets based on project needs.
  • Experience in managing client retainers is crucial.
  • Exceptional communication skills and openness to feedback for productive engagements with both internal teams and clients.
  • Strong leadership and decision-making capabilities for efficient task and resource management, enhancing project success.
  • Proficiency in guiding teams through transitions to new processes, including expertise in change management techniques.
Responsibilities
  • Lead cross-functional teams and client conversations to define project scope, schedule, and budget while developing project roadmaps, goals, and strategies.
  • Effectively manage project scope, schedule, budget, and resources.
  • Provide accurate reporting and change management.
  • Forecast project revenue and track financial performance.
  • Demonstrate strong problem-solving skills, translating challenges into viable work solutions.
  • Facilitate communication, presentation, and negotiation to overcome project hurdles.
  • Foster a solutions-oriented mindset within your team, making refined decisions that drive project success and client satisfaction.
  • Maintain focus on project goals, even in high-pressure situations, ensuring the team remains aligned and motivated.
  • Take ownership and accountability for clients' business needs, ensuring their objectives are met and driving solutions to meet their goals.
  • Effectively manage relationships with partner agencies, promoting a collaborative and results-driven environment.
  • Identify opportunities to optimize and streamline processes within the agency, ensuring efficiency and effectiveness.
Desired Qualifications
  • Experience with production, data sciences, and creative automation is an asset.

Critical Mass is a digital experience design agency that creates engaging digital solutions for clients in various industries, including automotive, finance, healthcare, and retail. The agency offers services such as website design and development, digital marketing campaigns, social media management, and data analytics. Their approach focuses on simplifying complex digital challenges to deliver user-friendly solutions tailored to each client's needs. Critical Mass differentiates itself through its collaborative method, working closely with clients to co-create impactful strategies. The company also supports talent development through programs like the Critical Mass Artist In Residence (CM AIR) and Trailhead, which nurture creativity and innovation. The goal of Critical Mass is to provide comprehensive digital strategies that resonate with target audiences and drive success for their clients.

Company Size

1,001-5,000

Company Stage

M&A

Total Funding

$238K

Headquarters

Calgary, Canada

Founded

1996

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for personalized digital experiences boosts Critical Mass's core services.
  • The rise of e-commerce aligns with Critical Mass's expertise in digital identity solutions.
  • Growing digital ad expenditure in Canada expands the market for Critical Mass's services.

What critics are saying

  • Emerging digital agencies in Canada threaten Critical Mass's market share.
  • Rebranding with BlackSquare may misalign with Diageo's brand vision, affecting collaborations.
  • Public health disinformation focus may attract scrutiny, impacting reputation in studied regions.

What makes Critical Mass unique

  • Critical Mass excels in advanced UX design and data analytics.
  • The company specializes in voice interface design and AI-driven customer interactions.
  • Critical Mass offers integrated marketing communications and omnichannel strategies.

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Benefits

Professional Development Spending Account that can be used for conferences, courses, subscriptions, books

Competitive pay and benefits

Match charitable donations up to $100USD

Flexible, reasonable work-from-home arrangements whenever possible

Company News

Muse by Clio
Sep 13th, 2023
This Car Prototype Addresses the Dangers of 'Driving While Black'

The Courageous Conversation Global Foundation worked with Goodby Silverstein & Partners, Critical Mass and The Mill to develop a prototype for such a car.

PRWeb
Jul 1st, 2022
Designrush Recognizes The Best Canadian Digital Marketing Companies In...

According to Statista, Canada is one of the largest advertising markets globally. Their digital ad expenditure is expected to increase from CAD 8.45 billion to over CAD 12 billion in just four years. In honor of Canada Day, DesignRush, a B2B marketplace connecting businesses with agencies, recognizes the best digital marketing companies in Canada that help organizations target and convert their online audiences successfully

BlackSquare
Jun 1st, 2022
BlackSquare Inc. partners with Critical Mass, Inc.

This rebrand has been the result of a strong ongoing partnership between BlackSquare and Diageo, and in close collaboration with the talented team from Critical Mass that was responsible for the striking new design.

Oxus Society
Dec 13th, 2021
Critical Mass, Inc. launched research report on Dec 13th 21'.

On December 13, 2021, The Critical Mass (TCM) released a new research report, “Contaminated Trust: Public Health Disinformation and Its Societal Impacts in Georgia, Kazakhstan and Ukraine,” which provides front-line perspectives on how medical disinformation impacts healthcare decision-making in Georgia, Kazakhstan, and Ukraine.

Campaign Live
Oct 20th, 2021
Critical Mass, Inc. launches artist-in-residence program

Digital experience agency Critical Mass has partnered with visual artist Shantell Martin to launch an artist-in-residence program.

INACTIVE