Full-Time

Service Delivery Manager

Software Domain

360 IT Professionals

360 IT Professionals

11-50 employees

Software development, mobile/web, and Salesforce solutions

No salary listed

San Jose, CA, USA

In Person

Category
Business & Strategy (2)
,
Required Skills
SCRUM
DevOps
Requirements
  • Around 12-15 years of experience in IT industry, of which 5+ years should be as a Delivery Manager in Product Engineering Services
  • Experience in managing large projects (50+ member teams)
  • Prior experience in hands on Tech/Development roles
  • CSM certification or PMP or Prince2 certification
Responsibilities
  • Primarily responsible for onsite project and activity oversight and a point of local contact (across multiple customers and projects)
  • Familiarity with technologies involved – ( Cloud Engineering, DevOps, Development and Testing) essential
  • Responsible for coordinating onsite resourcing and fulfilment with the recruitment team
  • Responsible for onsite Project profitability (Gross Operating Margin)
  • Close coordination with offshore delivery teams for project and delivery coordination
  • Focus on margin improvement, strategy formulation, planning and sales support as needed
  • Should work with the Sales team on proposals, Statements of Work and contracts closures
  • Institute governance processes, knowledge management and relevant quality improvement initiatives
  • Capture the knowledge resident in existing projects into reference-able artefacts as required

360 IT Professionals provides custom software development services, covering product development, mobile and web technologies, workforce solutions, and Salesforce cloud services. They build bespoke software tailored to each client, using a mixed team of seasoned experts and energetic new professionals guided by best practices in Silicon Valley. The company emphasizes ethical, agile collaboration to deliver high-value solutions that help clients become more productive and scalable. What sets them apart is their blend of experienced talent with fresh perspectives, a strong local presence in Fremont, CA, and a disciplined focus on delivering practical, business-focused results rather than generic tech features. Their goal is to be a trusted partner that helps clients evolve into more productive units by providing complete software development capabilities and end-to-end support.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Fremont, California

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Clutch highly rates IT staffing and development services at $25-$49/hr.
  • Active hiring for 60 roles signals expansion in Fremont tech market.
  • $54.8M revenue from diverse tech stack including JavaScript and PHP.

What critics are saying

  • Poor Clutch reviews cause 70-90% market erosion in 3-6 months.
  • Google poaches 30% engineers leading to high turnover in 6-12 months.
  • AI platforms displace 60% revenue from PHP contracts in 12-24 months.

What makes 360 IT Professionals unique

  • Blends experienced and young professionals for innovative software solutions.
  • Specializes in .NET, PHP, Android, iPhone, and Salesforce cloud services.
  • Offers IT staffing, product development, and mobile technologies from Fremont.

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Benefits

Remote Work Options