Full-Time
Head of Client Accounts
Personal Loans
Confirmed live in the last 24 hours
Modernize
51-200 employees
Connects homeowners with contractors for upgrades
Compensation Overview
$115k - $160kAnnually
Senior, Expert
Remote in USA
Position is remote, candidates must be based in the United States.
You match the following Modernize's candidate preferences
Employers are more likely to interview you if you match these preferences:
- 5+ years of experience in Business Development, Account Management, or Client Strategy, with at least 2 years in a leadership role.
- Proven success in managing client relationships and driving revenue growth.
- Experience in Personal Loans or FinTech is highly preferred.
- Strong project management and problem-solving skills, with the ability to manage multiple priorities.
- Excellent analytical skills, with proficiency in Excel (pivot tables, VLOOKUP's, index match) to analyze large datasets.
- Strong negotiation and communication skills, capable of influencing senior stakeholders.
- Bachelor’s degree in Business, Economics, Marketing, or related field (MBA preferred).
- Lead, mentor, and develop a team of account managers, fostering a high-performance culture.
- Provide strategic guidance and professional development opportunities to enhance team capabilities.
- Oversee P&L management and ensure operational excellence across client accounts.
- Drive collaboration between sales, IT, media, and creative teams to optimize partnership opportunities.
- Own and manage a portfolio of Personal Loans accounts, ensuring revenue targets are met or exceeded.
- Develop and implement growth strategies for key accounts, identifying upsell and cross-sell opportunities.
- Build and maintain strong, consultative relationships with key stakeholders, from working teams to executives.
- Oversee client launches, onboarding, and ongoing account management to ensure seamless execution.
- Regularly assess client needs and market trends, developing new solutions to drive engagement and retention.
- Utilize data-driven insights to optimize client performance, identifying trends and patterns that impact revenue.
- Oversee monthly financial closing, reporting, and reconciliation processes to maintain financial accuracy.
- Design and implement tracking mechanisms and intuitive reports to maintain visibility into partner performance.
- Ensure a strong understanding of web metrics and profitability drivers, making strategic decisions accordingly.
- Lead high-value contract negotiations, ensuring alignment with business objectives.
- Partner with leadership to develop and refine account management strategies for long-term growth.
- Stay ahead of industry trends and FinTech innovations, positioning the company as a market leader.
- Travel as needed (15-20%) for client meetings and strategic business initiatives.
- Experience in Personal Loans or FinTech is highly preferred.
Modernize connects homeowners with contractors for home improvement projects, focusing on energy efficiency upgrades such as solar panels, windows, and roofing. The platform allows homeowners to find qualified professionals to help them enhance their homes. Modernize operates by leveraging a network of experienced contractors, ensuring that homeowners receive quality service. Unlike many competitors, Modernize has a strong emphasis on energy-efficient solutions and has built a reputation over the past decade by serving millions of homeowners. The company's goal is to simplify the home improvement process and promote sustainable upgrades that benefit both homeowners and the environment.
Company Size
51-200
Company Stage
Acquired
Total Funding
$68.7M
Headquarters
Austin, Texas
Founded
2005
Simplify's Take
What believers are saying
- Rising demand for energy-efficient upgrades boosts Modernize's market potential through 2025.
- Digital tools preference aligns with Modernize's online platform for contractor connections.
- AI integration in Modernize's platform enhances customer experience and conversion rates.
What critics are saying
- Emerging platforms offering similar services could dilute Modernize's market share.
- DIY trends may reduce demand for professional contractor services.
- Economic downturns could impact consumer spending on home upgrades.
What makes Modernize unique
- Modernize connects homeowners with contractors for energy-efficient upgrades like solar panels.
- The company offers a unique Bathtub Replacement Cost Calculator for transparent project planning.
- Modernize's automated messaging platform, Connect, enhances contractor-homeowner communication.
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Benefits
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Sick Leave
Parental Leave
Paid Vacation
Performance Bonus
Company News
FOSTER CITY, Calif.--(BUSINESS WIRE)--Modernize Home Services, the leading marketing platform that seamlessly connects homeowners with home improvement contractors, announces an exciting service expansion to include water treatment solutions. Homeowners across the United States can now utilize Modernize to find trusted professionals for the installation and maintenance of whole-home water filtration systems, water softening systems, water purification systems, and other water treatment services. This strategic expansion is part of Modernize Home Services’ ongoing commitment to provide comprehensive home improvement solutions through a convenient, user-friendly platform. With the addition of water treatment services, Modernize continues to enhance its growing trade portfolio, which includes services such as windows, bathroom remodeling, HVAC system installation, roofing replacement, and more. “Water quality in homes has become a significant concern for many U.S. households,” observes Jeff Barnes, Senior Vice President of Modernize
FOSTER CITY, Calif.--(BUSINESS WIRE)--Modernize Home Services, the leading home services marketing platform, announces its latest innovation: the Bathtub Replacement Cost Calculator. This tool offers homeowners a seamless approach to planning a bathtub replacement or remodeling project, while providing much-needed transparency on cost. Whether planning a simple alcove tub replacement or a luxurious freestanding tub installation, homeowners can now customize a bathtub remodeling project to meet the needs of their home—and their budget— in just a few minutes.“Our new bathtub replacement cost calculator empowers homeowners to make informed decisions about bath renovation projects,” explains Cassie Morien, director of strategy for Modernize. “By providing detailed cost information and customization options, we're enabling homeowners to bring their envisioned bath to life within their budget."Bathtub Cost Calculator DetailsDesigned with simplicity and efficiency in mind, the calculator allows homeowners to:View the typical cost range for a standard bathtub replacement projectCreate a custom estimate for a bathtub remodel by entering certain project specificationsChoose between five different bathtub stylesExplore price and durability differences between standard, mid-range, and high-end tub materialsUnderstand price differences between bathtub sizesRequest a quote for installation and labor from trusted local contractorsHomeowner Bathtub Survey InsightsIn a recent survey of more than 4,000 Modernize homeowners who are actively planning home improvement projects, determined that:Materials. 35% of homeowners are considering a stone or resin bathtub; 27% prefer fiberglass35% of homeowners are considering a stone or resin bathtub; 27% prefer fiberglass Motivation. 31% of respondents want to update their bathroom’s aesthetics, while 15% are addressing wear and tear or damage31% of respondents want to update their bathroom’s aesthetics, while 15% are addressing wear and tear or damage Features
AUSTIN, Texas--(BUSINESS WIRE)--Modernize Home Services, the leading home services marketing platform, unveils compelling insights from its latest Independent Living and Accessibility survey. The survey of nearly 11,000 consumers, spanning trades such as solar, stairlifts, medical alerts, flooring, windows, roofing, HVAC, and bathrooms, shows homeowners prioritizing their safety, comfort, and concern for their aging loved ones. The survey results should be helpful to homeowners seeking information about the range of improvements that can be undertaken to remain safe in their homes. They can also be valuable to contractors who need insights into projected demand for projects that support individuals facing physical limitations. Important Home Safety and Accessibility Survey Findings
Modernize Home Services recently launched a Shower Remodel Cost Calculator to help people tally up all their potential shower reno expenses.
After the launch of its SEM web series, Taking Paid Search to the Next Level, Modernize created an eBook that further expands on search engine marketing.