Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

IT Project/Program Management focuses on projects that involve software development as well as hardware/infrastructure projects. The IT Project /Program Manager oversees one or more projects or subprojects on an ongoing and regular basis. Individually, or as part of a team, responsible for project planning and statusing, risk management, budget management and issue resolution. Duties may include: assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project, communicating project status and issues to team and management, acting to reduce risk and resolve issues. Coordinates with other projects, work groups, and vendors.

HOW YOU’LL CONTRIBUTE

• Responsible for managing projects and subprojects / work efforts, typically of medium to large size and complexity.  
• Assist in developing project deliverables including project plans, schedules, and status reports.
• Facilitate meetings including preparing agendas and coordinating schedules and materials, documenting meeting minutes, following-up on action items; gathering, organizing and distributing project related. documentation
• Conduct risk monitoring and controls during a project’s duration to ensure ability to achieve expected outcomes, on time and on budget.
• Manage project budgets: including develops project cost estimates and forecasting.
• Participate in the creation and execution of project work plans and revise as appropriate to meet changing needs and requirements.
• Coordinates the integration of vendor tasks and tracks and review vendor deliverables.
• Administer day-to-day operational aspects of a project and scope.
• Required to perform duties outside of normal work hours based on business needs.
• Other duties as assigned

WHAT YOU’LL BRING

• 4 - 7 years experience in IT Project Management and/or equivalent education
• Experience with MS Project, Smartsheet, and PPM tools; 3+ years experience with Atlassian (Jira, Confluence)
• Certified in Design Thinking
• 4 - 7 years’ experience or more with Microsoft Office Suite (Word, Outlook, PowerPoint, Access, Excel, Visio)
• Understanding of IT delivery methodologies (RUP, ITIL, Agile, Waterfall)
• Detail oriented possessing organization and planning skills
• Strong analytical skills as well as ability to work independently and within a team environment
• Ability to communicates project status to team and business owners throughout the duration of the assignment  to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project
• Ability to self-start and be versatile in a dynamic environment
• Strong problem-solving skills
• Listens to others and accepts input from team members
• PMP Certificate preferred
• CSM (Certified Scrum Master) Preferred
• Information Technology Infrastructure Library (ITIL) Certification preferred

SALARY RANGE

• $75,375. - $125,600.

This hiring range is a reasonable estimate of the base pay for this position at the time of posting. Pay is based on a number of factors which may include job related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.