Full-Time

Strategic Researcher

Quantitative

Confirmed live in the last 24 hours

Clio

Clio

1,001-5,000 employees

Legal practice management software provider

Legal

Compensation Overview

CA$80.7k - CA$109.1kAnnually

Mid

Toronto, ON, Canada + 2 more

More locations: Calgary, AB, Canada | Vancouver, BC, Canada

Hybrid work environment; in-office presence required at least once per week.

Category
Business Research
Strategy Research
Business & Strategy
Required Skills
Market Research
Data Science
Data Analysis
Requirements
  • 4+ years of experience in research at a research vendor, media owner, SaaS or technology company
  • Strong background in quantitative or qualitative research, with demonstrated proficiencies in crafting and analyzing sophisticated research studies, stakeholder management, and reporting
  • Ability to lead while significantly contributing to internal meetings with stakeholders
  • Advanced storytelling and presentation skills that can educate as well as entertain both internal stakeholders and external customers; ability to translate complex concepts and methodologies into easily understood language, going beyond the “what” to tell the “why” within research results
  • Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges
  • Self-starter who digs into projects without needing much direction
  • Positive and collaborative teammate who values building positive relationships with colleagues and partners
  • Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment with a strong ability to mentor team members
Responsibilities
  • Drive research for thought leadership and sales enablement initiatives, including Clio’s Legal Trends Report
  • Direct the design, execution and analysis of qualitative and quantitative consumer and market research studies (Annual Customer Surveys, Competitive Brand Trackers, etc.) to gain deep insights into customer and market behavior, preferences and trends and support strategic decision making across the organization
  • Collaborate closely with stakeholders across the business on key Sales, Marketing, and/or Product initiatives, understanding their strategies, challenges and the decisions they need to make
  • Collaborate closely with data science and business intelligence teams to integrate first-party analytics with custom research data for strategic analysis
  • Shape, drive and implement research projects and learning agendas designed to help stakeholders answer their business questions
  • Analyze data from large and diversified data sets (quantitative and qualitative research, first-party analytics) to provide hypotheses, extract insights, and deliver strategic recommendations that address key stakeholder questions, business priorities, and growth opportunities
  • Lead the research and identification of emerging trends and long-term foresight into the consumer attitudes, behavior and marketplace that represent business disruptions and potential opportunities
  • Create and design (with visualizations) strategically oriented and highly actionable research reports and self-serve dashboards to share across the organization
  • Present and deliver custom research and insights at internal stakeholder meetings, as needed.
Desired Qualifications
  • Experience with custom survey programming and data analysis software desired
  • Experience in thought leadership and research to support sales and marketing initiatives is a plus
  • Experience with global market research and competitive brand tracking is a plus
  • Prior experience with SQL is a plus

Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow is designed to enhance the client intake process and improve engagement with clients, while Clio Manage allows law firms to organize tasks, manage cases, handle documents, and process payments all in one platform. Clio caters to a diverse clientele, from solo practitioners to large law firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to streamline legal operations, reduce administrative tasks, and support the growth of legal practices.

Company Stage

Series F

Total Funding

$1.3B

Headquarters

Burnaby, Canada

Founded

2008

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Clio raised $900M in 2024, marking the largest Canadian software funding round.
  • Clio plans to enhance AI capabilities and expand into international markets.
  • Clio's subscription model generates $200M in annual recurring revenue.

What critics are saying

  • Emerging AI-driven legal tech startups could challenge Clio's market share.
  • Staying private may limit Clio's access to public market capital.
  • Significant investment in AI and expansion may strain Clio's resources.

What makes Clio unique

  • Clio offers a comprehensive suite for law firm management, including client intake and payments.
  • Clio's products, Clio Grow and Clio Manage, streamline operations for legal professionals.
  • Clio's cloud-based platform supports solo practitioners and large law firms alike.

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Benefits

Company equity

401k

Parental leave options and stipend

Flexible paid time off

Stipend to support WFH

Various wellness benefitsand programs