Full-Time

Staff User Researcher

Coinbase Developer Platform

Confirmed live in the last 24 hours

Coinbase

Coinbase

5,001-10,000 employees

Digital currency wallet and transaction platform

Fintech
Crypto & Web3

Compensation Overview

$188.3k - $221.5kAnnually

+ Bonus + Equity + Benefits

Senior

Remote in USA

Category
Product & UX/UI Design
UI/UX & Design
Requirements
  • 7+ years of user research experience, preferably with some experience in a lead role or primary point of contact for a large product area with many stakeholders
  • Experience scaling UXR so that a variety of stakeholders can conduct effective and valuable research under your guidance
  • Experience researching developer products and tools
  • Working knowledge of general research principles (experimental design, bias, confounds, etc.) and UX research principles (usability testing, design thinking, etc.)
  • Provides both confident team leadership and patient guidance to a range of stakeholder levels, including guiding designers and PMs through their own research
  • Easily communicates complex concepts, with ability to influence strategy and decision making
  • Can successfully manage project prioritization and multiple stakeholder relationships independently
  • Experience with both moderated & unmoderated testing
  • Collaborative attitude, team mentality, and humility
  • A learner’s mindset, seeing feedback as a chance to grow
  • Interest in crypto or financial products
  • Research experience working with AI
  • Experience as a developer
  • User of Coinbase products
Responsibilities
  • Leading the UX Research function for our Developer Product Group, working in close partnership with the Design and Product teams - from large foundational and generative projects to evaluative, tactical, and investigative quick wins
  • Coordinate and conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, fieldwork, and other methods as needed
  • Provide thoughtful guidance and education to stakeholders to turn vague business needs into actionable research questions
  • Creatively think of new ways to enable the team to more easily gather their own feedback from developers
  • Craft research reports to clearly communicate your findings and make impactful design and product recommendations for the team.

Coinbase provides a platform for buying, selling, and storing digital currencies like bitcoin, ethereum, and litecoin. Users can create a digital wallet to manage their cryptocurrency transactions easily. The platform is designed to be user-friendly, making it accessible for both merchants and consumers. Unlike many competitors, Coinbase focuses on building trust with its users through reliable services and a straightforward interface. The company's goal is to create an open financial system that promotes innovation and equal opportunities in the digital currency space.

Company Stage

IPO

Total Funding

$616.1M

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

6%

1 year growth

21%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Apple Pay integration could boost user adoption and transaction volume.
  • New asset additions may increase trading volume and platform engagement.
  • Sponsorship with Los Angeles Clippers enhances brand visibility among sports fans.

What critics are saying

  • Regulatory scrutiny in the EU led to halting the USDC earn program.
  • Volatility of new assets like Gigachad and Turbo could harm investor trust.

What makes Coinbase unique

  • Coinbase integrates Apple Pay, simplifying fiat-to-crypto purchases for users.
  • Coinbase adds niche assets like Gigachad and Turbo, attracting specific investor communities.
  • Coinbase partners with WisdomTree for a Spot XRP ETF, enhancing institutional investor appeal.

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