Posted on 3/8/2022
Everett, MA, USA
- Experience in a technical customer-facing role in sales engineering, solutions engineering, solutions architecture, technical account management, and/or consulting into the data analytics / business intelligence market
- Deep expertise in data analytics and visualization; experience in SQL, Python, and/or R; Cloud technologies (e.g., AWS, Azure, Google); ETL (e.g. Stitch, Fivetran); Database/Warehouse (e.g., MySQL, Snowflake, PostgreSQL, Redshift, Cloudera); REST APIs and Webhooks
- Experience working in an analytical role with knowledge of modern data concepts - including modeling, data stacks/tooling, and the competitive landscape
- A focus on achieving winning customer outcomes and a deep love of a consulting with customers
- Innately curious
- Proven track record of leading from the front and working in a highly collaborative environment
- Superb communication and listening skills
- Ability to work independently, but align actions for the greater good of the team. Must be a multi-task master with the ability to prioritize well in a fast paced, dynamic work environment
- A passion for data!
- Alignment with Mode's values
- Be a Strategic Customer Partner: Expertly navigate customer conversations to understand needs and synthesize approaches into tailored solutions
- Serve as a Trusted Advisor: Bring deep curiosity and thought leadership to our customers with industry expertise, knowledge, business acumen, and technical understanding of Mode's platform
- Collaborate to Solve Problems: Work cross-functionally with customer success, support, solutions, product, marketing, and other organizations to optimize approaches and solutions to help customers get the most out of their data
- Connect Customer Value to Growth: Support efforts for customer expansion by advising customers on ways to approach self serve analytics and optimize value that data teams bring to their internal stakeholders
- Work in a Pre-Sales and Post-Sales Capacity: Straddle the line between showing our customers the value of Mode and helping with technical questions, implementation and service offerings like rapid start packages and report creation
Moderna Therapeutics specializes in drug discovery and drug development based on messenger RNA.
- Flexible Time - You know what makes you the most productive. We offer unlimited PTO and the ability to work with your manager to build a schedule that makes sense for you and your family.
- Professional Development - We invest in our team's growth by earmarking funds for each employee's continued education, which you can use as you see fit.
- Office Life - We strive to make the Mode office a place where everyone is comfortable by providing a variety of working spaces with different volumes and levels of light. We also build community through daily catered lunches and a kitchen that's fully stocked with snacks and beverages.
- Medical, Dental, and Vision Insurance - We cover all premiums for employees, dependents, domestic partners, and spouses on a variety of healthcare plans.
- We don't work alone
- A balanced responsibility
- Fight our own biases
- Honest words, kindly delivered