Full-Time
Associate Renewals Manager
Posted on 9/9/2026
GitLab
1,001-5,000 employees
Unified DevOps platform for CI/CD
No salary listed
Remote in Ireland
Remote
 Sales & Account Management (1) |
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- Related sales or customer experience, such as sales development representative, business development representative, sales operations, deal desk, customer service, or customer success management experience.
- Progressive experience with business-to-business software sales.
- Experience with subscription go-to-market approaches for customer success management and renewals.
- Strong interpersonal and collaboration skills.
- Strong negotiation, presentation, and closing skills.
- Maximize customer retention rates through sales techniques over the phone, video, and email while minimizing customer churn and contraction.
- Execute the renewal process to ensure annual recurring revenue is retained or expanded.
- Evaluate license usage and complete true-up requirements.
- Understand and align customer business needs and goals to generate renewal quotes.
- Provide renewals administration support to Renewals Managers and Account Executives.
- Ensure renewals are closed on a timely basis.
- Collaborate with Sales and Customer Success Managers on renewal strategies and plans using customer analytics and metrics.
- Liaise with customers to ensure purchase orders and order forms are accurately completed for internal deal approval.
- Experience with technical products, including DevOps, software development lifecycle, or application development.
GitLab provides a unified DevOps platform that brings together the tools needed for software development, including code hosting, collaboration, CI/CD, issue tracking, and security, all in one application. It works by offering a single subscription-based platform where teams can plan, write, test, review, and deploy code through automated pipelines, reducing the need to manage separate tools. This differs from many competitors that require using a collection of separate products; GitLab consolidates these capabilities into one integrated solution, helping teams work more efficiently. The company’s goal is to help organizations speed up software delivery and improve collaboration by simplifying the DevOps process and continuously updating the platform with new features and improvements.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2014
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Simplify's Take
What believers are saying
- September 1, 2026 revenue reached $286.3 million, up 21%, with 117% net retention.
- GitLab Flex attracted 130 customers and over $20 million in commitments within six weeks.
- August 20, 2026 Secrets Manager and Duo Agent Platform expanded paid AI-security attach rates.
What critics are saying
- May 2026 restructuring cut 350 jobs and exited 22 countries, risking execution disruption.
- Microsoft GitHub and Atlassian bundle DevOps tools faster, pressuring GitLab pricing and retention.
- AI credits and Flex delay revenue recognition, and over-dependence on consumption products can miss growth.
What makes GitLab unique
- GitLab's single application spans code, security, deployment, and compliance across one workflow.
- August 20, 2026 GitLab Dedicated AI Gateway keeps agentic data inside single-tenant boundaries.
- GitLab Orbit unifies code, issues, pipelines, and security context for agents and humans.
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Benefits
Spending Company Money
Equity Compensation
Life Insurance
Financial Wellness
Paid Time Off
Growth and Development Benefit
GitLab Contribute
Business Travel Accident Policy
Immigration
Employee Assistance Program
Incentives
All-Remote
Part-time contracts
Meal Train
Fertility & Family Planning
Parental Leave
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 0%2 year growth
↑ 0%GitLab reported third-quarter results that exceeded expectations, with shares rising following the announcement. The DevSecOps company's new annual recurring revenue surged 42% year-over-year, its second-highest rate in four years. Calculated billings jumped 24%, double the previous quarter's growth rate. First-order count more than doubled to 1,700, whilst first-order ARR rose 39%. Dollar-based net retention remained strong at 117% over 12 months, showing the first sequential improvement since 2024. Overall revenue increased 21% year-over-year to $286.3 million, surpassing guidance of $272 million to $274 million. Subscription revenue grew 21% to $258.3 million, whilst licence revenue rose 20% to $27.9 million. The company recently launched its Flex model, allowing customers to shift between seats, consumption credits, and new capabilities. Within six weeks, customers committed over $20 million to the programme.
GitLab reported Q2 revenue of $286.3 million, up 21% year over year, and raised its full-year outlook to $1.129 billion–$1.133 billion. Non-GAAP operating income reached $42.6 million, whilst net annual recurring revenue (ARR) growth accelerated 42%. First orders more than doubled to approximately 1,700, and deals worth at least $500,000 increased over 150%. Dollar-based net retention improved to 117%, marking the first sequential increase since 2024. More than 130 customers committed over $20 million to GitLab Flex within six weeks, helping paid consumption run rate exceed $40 million. The company increased account executive capacity by roughly 30% year over year, with productivity per representative improving about 10%.
GitLab has released version 19.3 and expanded its Duo Agent Platform, allowing enterprises to run agentic AI inside single-tenant environments whilst managing credentials across their software development lifecycle. The update enables regulated organisations to deploy AI and security workflows within strict audit boundaries through GitLab Dedicated environments. The move addresses compliance requirements for data-sensitive customers but introduces potential complexity and cost challenges as the company scales AI features. GitLab's investment case hinges on whether AI tools like Duo Agents can drive upgrades and usage amid intense competition and slowing customer growth. The company's narrative projects $1.5 billion revenue and $186.3 million earnings by 2029, requiring 15.3% yearly revenue growth.
GitLab has announced major updates to its agentic AI and enterprise security tools. The company introduced the GitLab Duo Agent Platform, designed for scalability, alongside a new Secrets Manager to centralize and protect credentials across software projects. The release includes automated vulnerability triage solutions aimed at streamlining security issue prioritization for regulated and data-sensitive enterprises. These features integrate into customers' existing workflows, targeting larger organizations requiring control, compliance, and scale. The updates align with GitLab's strategy of leveraging AI-driven platform features and integrated security to support upselling and recurring revenue. The US software company, valued at approximately $7.2 billion, serves customers across the US, Europe, and Asia Pacific with tools managing the software development lifecycle. Key indicators of success will include adoption rates among larger customers and revenue contribution from these new features.
GitLab's Chief Accounting Officer Simon Mundy sold 8,725 shares on 7 August 2026, according to a SEC Form 4 filing. The transaction was executed under a Rule 10b5-1 plan adopted more than 13 months prior, ensuring timing was determined by preset parameters rather than immediate market sentiment. Following the sale, Mundy maintains a direct stake of 105,332 shares, valued at $4.1 million as of 7 August 2026. GitLab maintains a market capitalisation of $6.9 billion, with trailing twelve-month revenue of $1.0 billion and a net income loss of $27.9 million. The San Francisco-based company develops a unified DevOps platform that enables organisations to manage software development through a single integrated application, generating revenue through subscription-based licensing.