Simplify Logo

Full-Time

Financial Navigator Manager

Posted on 1/18/2023

Kindbody

Kindbody

501-1,000 employees

Tech-enabled fertility and family-building care

Consumer Goods

Junior, Mid

Remote + 1 more

Required Skills
Communications
Customer Service
Requirements
  • Minimum of 2-4 years of healthcare customer service and managerial experience
  • Must possess strong interpersonal, effective communication and creative problem solving skills
  • Excellent oral and written communication skills
  • Highly organized and resourceful
  • Willingness to be flexible, multi-task and troubleshoot problems
  • Detail oriented with strong organizational skills
  • Willing to travel when needed
Responsibilities
  • Responsible for department objectives, managing a team, planning and evaluating department activities
  • Review cases to confirm accuracy
  • Assist in educational meetings with the team
  • Assist the team in resolving issues
  • Documenting and analyzing working tasks and reporting to leadership
  • Assist with new employee onboarding and training programs
  • Organizing and delegate assignments to team members
  • Maintaining daily time records
  • Assist with establishing team KPI's
  • Monitoring Financial Navigator tasks and compliance

Kindbody offers modern, tech-enabled fertility and family-building care, making it more accessible through employee benefits, financing, and insurance options. The company provides a seamless, integrated experience with superior health outcomes at lower cost, serving as a trusted employee benefits solution for over 112 employers covering 2.4 million lives.

Company Stage

N/A

Total Funding

$279.7M

Headquarters

Brooklyn, New York

Founded

2018

Growth & Insights
Headcount

6 month growth

2%

1 year growth

11%

2 year growth

38%

Benefits

Paid vacation

Sick time

PTO to vote

Medical, dental, vision insurance (FSA & HSA options)

Company-paid life insurance

Short Term & Long Term Disability Options

Paid Parental Leave

401(k) plans

Free Peloton membership

Monthyl guided meditation

INACTIVE