Core Role Responsibilities

• Reviews sales contracts for accuracy and inputs data into Salesforce with high accuracy
• Works directly with Sales Reps, Sales Managers, and customers on contract addenda and other required paperwork items to ensure we have all the needed information to approve a sale
• Manages market specific email inbox and responds in a timely manner
• Validate, enter financing information into Sales Force and request modifications based on sale changes
• Enters customer payments and completes daily payment log verifications for all payment methods
• Proactively monitors various reports and actions upon when needed until resolution
• Processes change orders, proactively tracks progress along pipeline and contacts Sales and customers until completed
• Collaborates with Accounting Department during month end processes
• Performs other duties as assigned

Basic Qualifications

• High School Diploma or GED
• 2+ year of similar administrative support experience

Preferred Qualifications

• Proficiency in Microsoft Office Suite
• CRM (Customer Record Management) experience a plus
• Customer-centric mindset
• Demonstrated success in deadline-driven and high-pressure environment
• Home Improvement/Construction industry experience is a plus