Full-Time Field Sales Representative

Full-Time Field Sales Representative

Location: Cleveland OH

$21.00/hour + mileage reimbursement + phone stipend + sales commission

Full-Time Schedule: 5 evenings/week – Select shift either: 12:05pm to 9:00pm -or- 3:00pm-9:30pm

About the Role: As a Field Sales Representative, we’re preparing you to succeed in more than just your current position. This role is perfect for someone who thrives on challenges, loves to connect with people, and is eager to earn extra income. This role will provide you with the foundational education and experience needed for all future sales career growth.

We are not saving lives. We are saving technology. But imagine your life without technology.

Here’s what you can expect to do: Our Field Sales Representative are the heroes at the forefront of our commitment to Serve, Solve, Sell™. We’ll kick things off with paid training –setting you up for success to work independently in the field. You will be trained in all our products and be able to deliver interactive sales opportunities that will teach communication skills, negotiation tactics and problem solving. Coaching, mentoring and ongoing learning opportunities will keep you on track and tech-savvy. Once in the field, you’ll consistently demonstrate our Serve, Solve, Sell model below:

Serve:

• Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
• Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.

Solve:

• Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge
• Ensure customers leave with a resolution that works and a product that addresses their future tech needs.

Sell:

• Leverage Asurion’s growing range of products to offer tailored solutions to customers.
• Listen actively to identify customer needs and position products uniquely to meet those needs.
• You’ll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the appropriate sale

Here’s what you’ll bring to the team:

• Comfortable working in a sales environment with set targets
• A valid driver’s license and satisfactory driving record with at least 1 year driving experience
• A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
• Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays
• A personal cellphone to keep in the know while on the job
• Must be comfortable working around household pets
• Efficient, adaptable, goal-oriented and persuasive communication skills
• Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths
• Naturally outgoing individual who thrives in human interaction

We take care of you (benefits/perks):

• Base pay is guaranteed and paid bi-weekly. Earned pay can now be accessed early!
• Uncapped commissions based on your sales performance paid bi-weekly
• Mileage reimbursement based on IRS guidelines paid weekly
• $35 phone stipend paid monthly
• 3-4 weeks paid training where your success is our top priority

Get to know us: Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Health and safety measures:

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.