If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Technical 408Pay Range: $116,000.00 - $174,100.00
Job Description
About the Team
This team is the SME group for O365, Entra, Azure, Intune, and M365 products that students, faculty, and EdTech rely on. Any technology issues—whether migration, integration errors, or backend challenges—that cannot be resolved internally are escalated to vendors. You’ll be part of the backbone that keeps WGU connected and collaborative.
As a Senior Systems Engineer – Enterprise Collaboration, you will design, implement, and optimize WGU’s Microsoft 365 ecosystem, ensuring seamless collaboration and scalability across the institution.
What You’ll Do
• Lead design, implementation, and support of Microsoft 365 solutions, including Exchange Online, Teams, SharePoint, and OneDrive.
• Serve as the primary system administrator for collaborative platforms, managing configuration, integrations, and performance.
• Drive enterprise migrations for O365 and Exchange Online, ensuring secure and efficient transitions.
• Develop automation scripts using PowerShell to streamline administrative tasks and reporting.
• Collaborate with product, IT, and business stakeholders in an agile workflow to deliver innovative solutions.
• Mentor junior technical staff and provide strategic recommendations to leadership.
• Create and maintain documentation for systems, policies, and procedures.
What You’ll Bring
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 6+ years of hands-on experience in Microsoft 365 administration and engineering.
• Expertise in Exchange Online, Teams, SharePoint Online, OneDrive, and Azure Active Directory.
• Advanced PowerShell scripting skills for automation and deployment.
• Experience with Intune, Azure Information Protection, and Enterprise Mobility & Security solutions.
• Strong troubleshooting, problem-solving, and communication skills.
• Ability to work in a team-oriented, collaborative environment and participate in a 24/7 on-call rotation.
Bonus Points if You Have
• Master’s degree in a related field.
• Experience with AWS, GIT, SQL, Java, Angular, or Salesforce.
• Knowledge of Microsoft Power Platform (Power BI, Power Apps, Power Automate).
Experience in Lieu of Education
Equivalent relevant experience may substitute for educational requirements at the hiring manager’s discretion.
What to Expect
At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations, practical problem-solving, and authentic collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. If selected, you will hear from a recruiter or hiring manager who will guide you through the process. We aim to communicate decisions promptly and respectfully.
Here is what that typically looks like:
• Introductory call-Recruiter screen
• Hiring manager interview
• Team technical interview
Work Location
This is a full-time, in-office position at WGU’s office in Salt Lake City, Utah.
Visa Sponsorship
While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.
What You’ll Receive as a Full-Time WGU Employee
• Comprehensive healthcare
• HSA and FSA options
• Life and disability insurance
• Legal assistance and identity protection
• Retirement savings plan
• Wellbeing programs
• Discounted WGU tuition for you and your family
• Flexible PTO and Sick time
• 11 paid holidays
• Additional paid leaves, including parental leave
Explore the full benefits overview at https://wgubenefits.com.
We are looking forward to getting to know you and seeing how you think, collaborate, and build. Welcome to WGU.
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
IT & Security (1)