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User Research Intern
Posted on 10/12/2022
Remote • United States
Experience Level
Desired Skills
Data Analysis
UI/UX Design
  • Six to twelve months related experience and/or training, or students enrolled at a college or university, working toward a BS, MS, or PhD degree in Human-Computer Interaction, Human Factors, Psychology, Social Sciences, Anthropology, or related field
  • We will also consider recent graduates - within 12 months of graduation, when the internship begins
  • Intern must have strong communication skills
  • Must be familiar with using Microsoft Word, Excel, Google docs, or similar products for developing reports and analyzing data
  • The ideal intern is self-motivated, responsible, and highly curious about player behavior and the field of games user research
  • Experience planning and running user-centered research studies
  • Knowledge of the strengths and shortcomings of different user-centered research and design methodologies (i.e. interviews, usability testing, heuristic evaluation, surveys, journey mapping, etc.)
  • Passion for playing and analyzing games
  • Familiarity with using Excel to generate quantitative findings
  • Ability to generate reports with clear findings and recommendations
  • Experience working in project teams
  • Recruit participants and identify appropriate research methodology for internal testing
  • Run studies from start to finish and a deliver report to the development team
  • Lab set up and preparation
  • Play content for testing (i.e. builds) and develop interview/survey questions
  • Observe participants and take notes while study is in progress
  • Evaluate results and share findings with the team
  • The intern will work closely with the UX Research department, learn research workflows and help improve the player's experience throughout the game
Desired Qualifications
  • Familiarity with video capture software such as OBS
  • Experience using eye-tracking software
  • Familiarity with quantitative research methodologies
  • Familiarity with analytics software and analysis (i.e. Tableau, R)
PlayStation Global

5,001-10,000 employees

Online multiplayer gaming and digital media delivery service
Company Overview
Playstation's mission is to deliver new joy, excitement and awe to everyone. The company builds software and hardware for gaming consoles and content.
  • Health and wellness: Medical (PPO, HDHP, and HMO), dental, vision, disability, employee assistance program, flexible spending accounts, health savings account, student loan repayment assistance, education reimbursement program, wellness reimbursement, identity theft protection, basic and voluntary life and AD&D insurance, business travel accident insurance, 4.5% 401(k) match, commuter program, additional voluntary programs (group legal, pet insurance, auto and home insruance), onsite flu shots and biometric screenings
  • Family and time off: 12 paid holidays, generous PTO, paid parental leave, adoption assistance program, 529 college savings plan match, back-up child care, parental and elder care coaching
  • Perks: Sony product discounts, passport perks program, monthly $10 Playstation Network voucher, employee referral bonus, game launch events
Company Core Values
  • Dreams & Curiosity: Pioneer the future with dreams and curiosity
  • Diversity: Pursue the creation of the very best by harnessing diversity and varying viewpoints
  • Integrity & Sincerity: Earn the trust for the Sony brand through ethical and responsible conduct
  • Sustainability: Fulfill our stakeholder responsibilities through disciplined business practices