Full-Time
Automotive Service Advisor
US Auto Trust
11-50 employees
Purchases and operates ultra-luxury car dealerships
Compensation Overview
$80k - $120k/yr
Richardson, TX, USA
In Person
 Automotive Service & Repair (1) |
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- Previous automotive experience of at least 3 years is preferred.
- A genuine interest in providing an exceptional customer experience is required.
- Reliability, enthusiasm, friendliness, and a positive team-oriented attitude are required.
- Verifiable Customer Satisfaction Index scores and service leadership experience are required.
- Excellent communication and interpersonal skills are required.
- A strong work ethic is required.
- The ability to work in a fast-paced environment is required.
- A valid driver's license and good driving record are required.
- Maintain the Customer Satisfaction Index rating set by the service manager.
- Greet customers promptly and courteously and obtain vehicle information.
- Advise customers about necessary routine maintenance services.
- Identify mechanical problems by questioning customers, performing visual inspections, or conducting road tests.
- Schedule vehicle services and repairs and prepare estimates.
- Discuss inspection results with customers, recommend corrective procedures, and prepare work orders for needed repairs.
- Prepare repair orders and help customers understand service time, cost, and labor estimates.
- Advise customers on vehicle care and the value of maintaining vehicles according to manufacturer specifications.
- Implement a quality-control process to eliminate repeat repair visits.
- Maintain high customer-satisfaction standards while demonstrating professionalism and courtesy.
US Auto Trust is a high-end automotive group that buys and operates luxury and exotic car dealerships in major markets like California and Texas. It earns revenue by selling new and pre-owned luxury vehicles and providing related services through a portfolio of premier brands, including Aston Martin, Ferrari, Lamborghini, Maserati, Pagani, and Lotus. The company grows by acquiring prestigious dealerships and improving their performance through a culture focused on exceptional client service and trust. Its strategy has included adding flagship brands via acquisitions (such as Boardwalk Auto Group) and optimizing operations across its portfolio, sometimes divesting other assets when appropriate. The goal is to become a leading network of world-class luxury automotive dealerships that delivers a superior client experience and sustained profitability by raising dealership performance and service standards.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Los Angeles, California
Founded
2018
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Simplify's Take
What believers are saying
- US Auto Trust announced Boardwalk Auto Group acquisition on October 6, 2025.
- Open jobs in July 2026 show hiring for Ferrari Dallas and Lamborghini Dallas.
- Indeed and company postings show continuing expansion across Irvine, Pasadena, San Diego, and Plano.
What critics are saying
- Aston Martin lemon-law litigation names US Auto Trust, tying it to defect claims.
- July 2025 Sonic sale and October 2025 Boardwalk purchase signal portfolio churn and integration strain.
- Franchise dependence creates existential risk if Ferrari, Lamborghini, or Aston Martin revoke allocations.
What makes US Auto Trust unique
- Edward Glazer built US Auto Trust through dealership acquisitions since 2018.
- Boardwalk deal added Ferrari, Lamborghini, Maserati, Pagani, and Czinger on October 6, 2025.
- The group targets ultra-luxury buyers in California and Texas with concierge-style service.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Relocation Assistance
Training Programs
Company News
US Auto Trust has acquired Boardwalk Auto Group in Dallas, expanding its luxury dealership portfolio to include brands such as Ferrari, Lamborghini, and Pagani.