Corporate Front of House and Hospitality Manager

Job Description

Portico have begun the search for a Hospitality Manager to oversee our small team based within a client floor operation in Edinburgh.

The friendly welcome from our reception and hospitality operations team establishes the first impressions guests and visitors have of our client’s business, along with the service they receive whilst in the office. So, the remit of this varied Hospitality Manager position will include overseeing the reception, meeting room setup, and IT troubleshooting services on site. As well as having a huge impact on the success of the onsite hospitality and catering services in both the front and back of house. 

The Hospitality Manager will oversee the service in all areas, ensuring that the team are motivated to deliver a consistently great service, encouraging their development and ensure that they have a productive and friendly working environment.

It is also extremely important that the successful candidate can communicate effectively with people at all levels, building strong working relationships with their colleagues, clients and other service partners. They must also maintain consistent and effective collaboration with the teams based in the firms Bristol and London offices. 
 
Hours: 40 hours per week, shifts between 7am and 7pm
Salary: £34,000

Qualifications

It is essential that the successful Hospitality Manager has previous experience of customer services, preferably within a high end corporate or hotel environment at a supervisory level.

They will be outgoing and friendly with a passion for customer services. They will also maintain a professional appearance and possess the ability to communicate clearly face to face and over the telephone.
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The successful candidate should be comfortable with manual handling, as the role will involve moving furniture and partitions around in the setup of the rooms for all styles.