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Senior Business Optimization Specialist
Posted on 1/13/2023
INACTIVE
Locations
Nashville, TN, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Excel/Numbers/Sheets
Requirements
  • 5 years of prior process improvement or operations experience in a fast-paced professional setting
  • The ideal candidate will have at least 2 years of Title & Escrow experience
  • An analytical mind and inclination for problem-solving
  • Proficiency in Google Sheets and AsanaAbility to set and meet deadlines
  • Ability to work in high-pressure situations
  • Excellent attention to detail
  • Strong written/verbal communication skillsAbility to QA and troubleshoot system issues
Responsibilities
  • Lead and implement initiatives that improve the overall efficiency of the Operations and Client Engagement teams, and how we track it
  • Work with the Director, Business Optimization, assisting with large company initiatives and task completion for the Business Optimization department
  • Serve as subject matter expert on systems and processes in internal conversations
  • Support Product & Engineering teams through QA, testing, and feedback on Portal enhancements
  • Develops, updates, and documents processes based on business requirements, understanding of business processes, and knowledge of systems to implement fully automated solutions
  • Conducting interviews with employees and managers to help document and iterate on operational standard operating procedures
  • Identify opportunities and recommend creative solutions for improvement to our internal team processes based on Company goals
Blueprint Title

51-200 employees