Senior Business Optimization Specialist
Posted on 1/13/2023
INACTIVE
Locations
Nashville, TN, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Excel/Numbers/Sheets
Requirements
- 5 years of prior process improvement or operations experience in a fast-paced professional setting
- The ideal candidate will have at least 2 years of Title & Escrow experience
- An analytical mind and inclination for problem-solving
- Proficiency in Google Sheets and AsanaAbility to set and meet deadlines
- Ability to work in high-pressure situations
- Excellent attention to detail
- Strong written/verbal communication skillsAbility to QA and troubleshoot system issues
Responsibilities
- Lead and implement initiatives that improve the overall efficiency of the Operations and Client Engagement teams, and how we track it
- Work with the Director, Business Optimization, assisting with large company initiatives and task completion for the Business Optimization department
- Serve as subject matter expert on systems and processes in internal conversations
- Support Product & Engineering teams through QA, testing, and feedback on Portal enhancements
- Develops, updates, and documents processes based on business requirements, understanding of business processes, and knowledge of systems to implement fully automated solutions
- Conducting interviews with employees and managers to help document and iterate on operational standard operating procedures
- Identify opportunities and recommend creative solutions for improvement to our internal team processes based on Company goals