Full-Time

Leasing Consultant

West Shore

West Shore

Multifamily investment and operations

No salary listed

Daytona Beach, FL, USA

In Person

Category
Real Estate (1)
Required Skills
Sales
Social Media
Customer Service
Requirements
  • Previous sales and customer service experience.
  • An engaging, energetic, polished, and committed approach suitable for a high-energy, upscale environment.
Responsibilities
  • Meet, greet, and tour leasing prospects.
  • Achieve individual and group leasing targets for the community and proactively communicate opportunities and threats to the Property Manager.
  • Respond quickly and effectively to online rental inquiries.
  • Maintain an in-depth understanding of site leasing trends, traffic patterns, and product availability.
  • Maintain show units and models to high standards of cleanliness and maintenance, and communicate problems to the appropriate party.
  • Maintain the community tour route to high standards of cleanliness and maintenance, and communicate problems to the appropriate party.
  • Close the leasing process by asking for the sale each time.
  • Ensure lead information is correct and complete in the leasing software.
  • Follow up promptly and efficiently with prospects by telephone, text, and email.
  • Manage the community waitlist and communicate changes to prospects.
  • Make warm calls to prospects as needed.
  • Execute screening procedures properly, quickly, and efficiently.
  • Prepare and execute lease agreements and related move-in paperwork.
  • Collect funds and move-in-related fees properly.
  • Put out and bring in signage flags, balloons, and similar materials daily, maintaining their acceptable appearance.
  • Provide support and assistance for customer service efforts at the community.
  • Generate leads through outreach marketing and a positive social media presence, and convert leads into scheduled tours to meet weekly expectations.
  • Complete other tasks as directed and assigned.

West Shore is a fully integrated real estate investment firm focused on multifamily housing. It acquires and operates apartment communities across U.S. markets, combining investment analysis, financing, asset management and property-level execution. Community teams oversee leasing, maintenance and resident experience while corporate teams guide portfolio strategy and improvements. West Shore is an owner-operator rather than a brokerage or apartment search site, with its returns and resident outcomes tied to the long-term performance of the properties it manages.

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