Principal AI Engineer
Posted on 9/8/2023

1,001-5,000 employees

AI-powered platform for business-consumer conversations
Company Overview
LivePerson is a global pioneer in the realm of business-oriented AI, trusted by hundreds of leading brands to facilitate billions of secure and responsible conversational interactions monthly. The company's Conversational Cloud platform leverages a rich data set and advanced safety tools to harness the power of Generative AI and Large Language Models, driving improved business outcomes. With a focus on fostering authentic, ongoing conversations over AI hype, LivePerson's nearly three-decade-long commitment to connecting businesses and customers has earned it the title of the #1 Most Innovative AI Company by Fast Company.
AI & Machine Learning
Data & Analytics

Company Stage


Total Funding





New York, New York

Growth & Insights

6 month growth


1 year growth


2 year growth

Remote in USA
Experience Level
Desired Skills
Data Analysis
Google Cloud Platform
Microsoft Azure
Natural Language Processing (NLP)
AI & Machine Learning
  • 8 years of industry experience
  • Foundational knowledge of Natural Language Processing and Machine Learning
  • Experience working with Large Language Models such as GPT-3/4, ChatGPT, Claude, or CoHere
  • Proficiency in Python
  • Excellent analytical and problem-solving skills
  • Strong attention to detail and ability to manage multiple tasks simultaneously
  • Effective communication skills and ability to collaborate with cross-functional teams
  • Bachelor's degree
  • Health: medical, dental, vision and wellbeing
  • Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
  • Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
  • Family: parental leave, maternity support, fertility services
  • Development: tuition reimbursement, native AI learning
  • Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
  • #LI-Remote
  • Develop, implement, and test prompting strategies for a variety of products over various LLMs
  • Work with production engineers to deploy these prompts into production
  • Collaborate with other engineers, data scientists, and analysts to improve the accuracy and quality of LLM responses
  • Analyze internal and external feedback and behaviors to continuously improve the quality of prompts and language output
  • Stay up-to-date with the latest developments in Generative AI specifically, and Natural Language Processing and Machine Learning in general
Desired Qualifications
  • Master's or Ph.D. degree in Computer Science or related field
  • Experience working with other Machine Learning models or approaches such as BERT or Reinforcement Learning
  • Familiarity with deep learning frameworks such as TensorFlow or PyTorch
  • Experience with large-scale data processing and analysis
  • Familiarity with cloud computing platforms such as GCP, AWS, or Azure